Retail Assitant

How you will contribute

OperationReport

1.1 Environmental report to Global CSR team 

1.2 Allocate (SOPEDI) to finance

1.3 Competitor report

1.4 Weekly report data / distance sales report

Operation

2.1 Preparation new joiner(&exit staff ) uniform, name tag, work phone 

2.2 Packaging order

2.3 Checked and counted the quantity of uniform order / arrange delivery to store

2.4 Store stationery miscellaneous order (SOPEDI, drink service, sales memo...) 

2.5 Store maintenance / overnight security arrangement

2.6 Staff purchase management 

2.7 LUCE account create / account transfer / system issue 

2.8 Defective sales coordinator

2.9 LL contact list update

2.10 Arrange cleaning schedule for store

2.11 OP meeting arrangement and meeting minutes to share

2.12 OP related Vendor sourcing

ClientelingReport

1.1 Retail meeting report raw data (Clienteling part)

1.2 SMS report to finance 

1.3 Monthly Client Raw Data to store team 

1.4 Post Event Report Preparation

1.5 Download Client Dashboard report by store and share to store team. To Bonnie Quarterly.

1.6 SMS/ LL invitation name list raw data preparation & send to store

1.7 Ad-Hoc clienteling report related 

Event/ VIC treatment

2.1 Sourcing vendors and support CRM team for logistics related 

2.2 Event Tools preparation related and arrangement to store / vendor / logistic

2.3 Email Event Appointment Sheet to stores and remind stores weekly update

2.4 Order Birthday gifts for top clients and occasional gifts  

2.6 Support the remote order project and consolidation order form from store team. Willing to support order in color by request

2.7 Client Engagement Meeting Arrangement and send meeting minutes 

2.8 Fashion Show Invitation & VIC gifting arrangement 

2.9 Record of every event/gifting expense and send monthly accrual list to Finance team 

2.10 Ad-Hoc clienteling event, gifting, special project support by HQ request  

AdminMiscellaneous

1.1 Vendor creation / payment request (office & store)

1.2 Contract signing process

1.3 Receiving and sending mails / package 

1.4 Contact list update

1.5 Arrange cleaning schedule for office 

1.6 Office supplies order

1.7 Team building / outing / annual dinner coordinator

Who you are

·         Good command of both spoken and written English and Chinese

·         Good PC skills such as MS Office and other digital tools

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.