BOUCHERON - Senior Sales Associate Vendôme F/H/X

As Senior Sales Associate at Boucheron, you will maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, developing your client portfolio and achieve ambitious targets.

You will represent the most stylish and cutting-edge French High Jewelry Maison with elegance, expertise, and a commitment to exceptional service.

Responsibilities

1) Achieving one’s individual targets and helping to achieve the targets of the Boutique

- Achieving individual targets set by the boutique Manager.

- Developing and retaining Clientele.

- Helping team members to meet their own targets by assisting them in the sales process when it is required and taking turns doing the back-office and administrative work.

- Contributing to achieve the overall targets of the boutique by meeting one's own targets and by being a team player, respecting the Client rotation rules.

- Recruiting new Clients by attending internal and external events and contributing ideas for new Maison events.

- Informing Management of new leads and deposits to be added to the central list

- Demonstrating proactivity by taking the initiative to network in order to build new contacts

- Use entertainment budget effectively to introduce new clients to the Maison.

2) Applying Boucheron policies and procedures

- Being an ambassador of the Boucheron Retail Excellence.

- Following each step of the selling ceremony.

- Respecting the values and ethical principles of the Maison Boucheron and Kering * group.

- Having complete and accurate knowledge of the Maison's history and creations.

- Offering Clients the Boucheron standards of service defined in the Service Palace® Guide.

- Contributing to enhancing Boucheron database by filling client data.

- Maintaining personal appearance in line with the Boucheron guidelines and grooming.

- Understanding and abiding by Boucheron safety regulations and security procedures.

- Ensuring that the boutique’s appearance and jewelry presentation is well maintained and in accordance with boutique atmosphere guidelines (visual merchandizing, flowers, music etc.).

- Respecting the laws of the country and the current procedures implemented by the Maison and the Kering group. Asking for the boutique Manager’s authorization when necessary **.

3) Contributing to the operation of the boutique and encouraging team spirit

- Helping to maintain and enhance the overall appearance of the boutique.

- Performing administrative duties when required and being flexible when asked to do tasks that are not within one's normal scope of responsibility.

- Participating actively in team meetings, group tasks, boutique events and other activities.

- Getting along with other colleagues and being a team player

- Accepting collective responsibility for stock management in accordance with policies and procedures ensuring that the safe is tidy and well organized at all times.

- Contribute to the morning briefs effectively to offer new ideas, information or training and personally conducting morning briefs regularly to assure effective communication.

Profile

• English Fluent mandatory
• Strong previous experience in a similar role
• Business Developer (Recruiting VIP Clients)
• Experience in a luxury service role with face-to-face customer contact
• Ability to adapt to frequent change and a fast-paced environment
• Excellent Communication and interpersonal Skills with the ability to build and maintain relationships
• A strong team player and considerate of colleagues
• Ability to initiate contact and communication.
• Motivated by being a team player with a common goal.

“‘Boucheron is committed to creating a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talents, both individually and collectively, and helps strengthen our ability to adapt to a changing world. As an equal opportunities employer, we welcome and consider applications from all qualified candidates, regardless of their background.”