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Bottega Veneta has set a new standard for Luxury since its birth in Vicenza in 1966.

History

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Are you passionate about Luxury? Join our team today! 
Click below to discover all our job opportunities at Bottega Veneta.&nbsp;

Mission: The Store Manager has the mission to lead their stores, drive their business, manage and motivate their team, create a unique client experience to reach sales goals and optimize productivity.  Main Assignments:Driving Sales<ul><li>Supports team to achieve individual and team sales and clienteling targets.</li><li>Sees business opportunity and possible challenges to help initiate changes and improve the business.</li><li>Drives team to be daring by ensuring they cross sell and use selling techniques to maximize opportunities.</li><li>Helps develop store strategies to expand store traffic &amp; increase client network in partnership with direct Manager</li></ul>Client Experience<ul><li>Helps team to create an engaging and emotional client experience offering best in class service.</li><li>Drives the team to fully embrace a clienteling culture of building strong and long-term relationships with clients.</li><li>Ensures the team collects meaningful client information for the CRM tool to help further engage with clients (campaigns, events, one to one appointments,...)</li><li>Works closely with local CRM team.</li><li>Has the ability to network and help recruit new clients and VICs.</li></ul>People Management<ul><li>Engages and motivates their teams to strive towards a common goal.</li><li>Help their team exceed results by coaching, supporting, directing, and delegating.</li><li>Shows flexibility to accept new ideas and initiatives.</li><li>Adapts interpersonal style to suit different people and situations maintaining own authenticity.</li><li>Expresses opinions clearly and in a constructive way.</li><li>Delegates tasks, accordingly, depending on the skills and areas of responsibilities of the team members, to support the team development, have more time to spend on the shop floor and support succession planning.</li><li>Recruits, selects, develops team members.</li></ul>Merchandising<ul><li>Works closely with local merchandising team by communicating and providing feedback.</li><li>Has continuous curiosity towards the world of fashion/art/culture world by keeping informed to further understand the Markets, Brand and collections.</li><li>Helps the VM team by sharing key information on slow movers, best sellers.</li></ul>Store Operations<ul><li>Maintains the stability and reputation of the Brand by complying with legal requirements.</li><li>Ensures key team members work closely with Local Store Operation  </li></ul>Who You Are:<ul><li>Track record of building strong client portfolio</li><li>Perceived as a leader and able to influence others</li><li>Strategic and solution minded</li><li>Track record of individual performance, delivering results beyond expectations.</li><li>A strong understanding of fashion, art, and luxury.</li><li>Able to manage conflicts towards constructive resolution, and open to feedback.</li><li>Embraces the Brand and self-expression being mindful of brand aesthetic and vision.</li></ul>

Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking an Assistant Store Manager as part of our dynamic team in DubaiMain Assignments<ul><li>Support the achievement of the Store/Individual Sales Target </li><li>Maximize the business potential of the store and sales by department (category) in line with company strategy </li><li>Mentor,  motivate and retain  the staff in store, building teamwork </li><li>Support staff optimization vs business needs </li><li>Monitor the efficient of the clienteling tools </li><li>Manage store image and store operations in respect with Bottega Veneta standards and procedures </li><li>Stock Management to ensure availability of merchandise and services </li><li>Contribute to build effective and lifetime relationships with new and existing customers </li><li>Contribute to deliver excellence in customer service in alignment with company standards </li></ul>Who you are <ul><li>Excellent management and organizational skills, ability to adapt, strong results orientation </li><li>Proven experience of about 2 years in managerial role </li><li>Proven ability to drive results and to manage teams </li><li>Talent for managing, coaching and developing a team </li><li>Strong communication skills and team-player mentality </li><li>A strong understanding of fashion, art, and luxury.</li><li>Embraces the Brand and self-expression being mindful of brand aesthetic and vision.</li></ul>

<div><div>We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Monterrey.</div></div><div><div><div><div>How you will contribute:<ul><li>Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives</li><li>Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales</li><li>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</li><li>Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management</li><li>Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company</li><li>Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment</li><li>Ability to consistently achieve and exceed sales goals and KPI’s</li><li>Builds and maintains a loyal client following</li><li>Has a genuine interest in fashion and follows industry trends/news</li><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong verbal and written communication </li><li>Maintains a polished and well-groomed appearance at all times</li><li>Luxury retail sales experience preferred</li><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season</li><li>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE MDFV</div></div></div></div>

Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

SUMMARY Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.DEPARTMENT RETAIL REPORTS TO RETAIL EXCELLENCE AND OPERATIONS SENIOR MANAGERMAIN RESPONSIBILITIES Your opportunity Retail Operations &amp; Customer Service Staff is responsible for supporting elevated customer experience by responding to customer inquiries as well as managing daily store operations. How you will contribute As a Retail Operations &amp; Customer Service Staff, you are accountable for the scope outlined as below to maximize the store performance. Customer Service     Work with Kering Customer Service team to provide solutions to customer based on policies and guidelines     Address and resolve customer complaints or concerns, ensuring satisfaction and maintaining positive relationships with customer     Assist with order placement, tracking, returns, exchanges, and refunds Retail Operations     Work with Retail Operations Assistant Manager to identify opportunities on store operations and provide solutions     Provide operational support to stores by ordering store supplies, managing uniforms and store database     Assist in helping with administrative tasks such as invoices TEAM STRUCTURE &amp; RESOURCES You will be reporting to Retail Excellence and Operations Senior Manager and closely work with Retail Operation Assistant Manager who also reports to the Senior ManagerQUALIFICATIONS         Minimum 5 years in retail industry, luxury experience is a plus     Strong customer service and communication skills     Solid understanding in retail operations     Proficiency in Microsoft office Word, Excel, and PowerPoint     Native Japanese is required and proficiency in English is a plusDESIRED CHARACTERISTICS         Excellent team player with effective stakeholder management     Proactive problem-solving attitude and self-management in ambiguities     Attention to detail     Able to communicate with the stores and other stakeholders

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

Bottega Veneta

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