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 | Kering

Founded in Florence in 1921, the House is renowned for eclectic and contemporary creations that represent the pinnacle of Italian craftsmanship and are unsurpassed in quality, attention to detail and imaginative design.

History

Discover Gucci job offers

Are you passionate about Luxury? Join our team today! 
Click below to discover all our job opportunities at Gucci.&nbsp;

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.Key Accountabilities<ul><li>Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities</li><li>Effectively uses cross- and upselling techniques to maximize sales opportunities</li><li>Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques</li><li>Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store</li><li>Combines styling knowledge with the ability to mix-and-match products to best serve the client</li><li>Develops local and international client base and seeks to recruit and develop top clients</li></ul>Key Requirements<ul><li>Some experience working in a high-end luxury/fashion brand or hospitality</li><li>Proven track record in achieving sales targets and develop clients</li><li>Passion for and sound knowledge about Gucci and luxury fashion</li><li>Works productively in a high-pressure, fast-paced environment</li><li>Fluent in Swedish and English, any additional languages would be a plus</li><li>Ability to work varied hours/days, including weekends as needed</li></ul>Gucci is made of people who are diverse, talented and unique. You&#39;re invited to come and show us the Dream-maker that you are.

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses.
Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. 

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Client Advisor to join our team in Stockholm on a part time basis.

<div>About Gucci Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.<div><ul><li></li></ul></div></div>

About Gucci Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.We are currently looking for a Client advisor who will report to the Store Manager in our Artz store.Your opportunity To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador&#34; the philosophy and the culture of the BrandHow will you contribute? <ul><li>Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.</li><li>Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease.</li><li>Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.</li><li>Guarantee cross and up-selling for all product categories.</li><li>Ensure the achievement of individual and store goals, enhancing and developing the business.</li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.</li><li>Contribute to manage the visual display of the products in accordance with Gucci visual standards.</li><li>Ensure the products replenishment and physical inventory of merchandise.</li></ul>Who you are?<ul><li>A high achiever with a proven record of hitting sales targets.</li><li>A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.</li><li>An experienced face-to-face customer service provider. You are at ease initiating communication with your customers.</li><li>An excellent communicator with great interpersonal skills and the ability to foster customer relationships.</li><li>A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment.</li><li>A team player with a desire to be part of a strong, motivated, and considerate group with a common goal.</li><li>An experienced professional with focus on, fashion, retail or related fields.</li><li>A fluent Spanish and English speaker</li><li>A flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays.</li></ul>Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at GUCCI, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at <a href="http://www.gucci.com/" target="_blank">www.gucci.com</a>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Gucci

History

Discover Gucci job offers

GUCCI Client Advisor (Part time)

GUCCI Client Advisor La Roca (Replacement contract 40h)

GUCCI Client Advisor Madrid Las Rozas (Part time 30h Temporary contract)

GUCCI Client Advisor - Artz