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 | Kering

Alexander McQueen si distingue per l'espressione dell'individualità, della forza sovversiva e della potenza creativa.&nbsp;

La storia

Seán McGirr

Vedi tutte le offerte di lavoro di Alexander McQueen

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Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?<ul><li>To be responsible for setting up new stores and maintaining existing stores network in Japan.</li><li>To manage various pre-opening activities and plans of the new store</li><li>To manage and oversee the daily store operation such as sales, expense control, staff training, inventory management, security and safety, etc.</li><li>To formulate and implement strategic sales plan to achieve sales targets</li><li>To lead and motivate team members to achieve sales target and maintain a high standard of customer satisfaction</li><li>To collaborate with different teams to organize staff training / development programs for store staff to ensure store operation standards</li><li>To ensure competitive merchandise assortment and allocation in Japan to maximize sales achievement</li><li>To enhance operation efficiency as well as to ensure the effective implementation of business promotion initiatives and marketing programs at store level to enhance brand’s awareness</li><li>To perform other related ad hoc tasks and projects where necessary</li></ul>Required Skills:<ul><li>Bachelor degree or above with at least 8-year hands-on retail sales or store operation experience in which 5 years at managerial level</li><li>Prior exposure in luxury goods or premium fashion brands with an established client based is preferred</li><li>Proven experience in new store set up and pre-opening procedures</li><li>Demonstrated strong sense of high-end fashion with sound knowledge in visual merchandising and promotions</li><li>Well organize and possess strong leadership, communication, and interpersonal skill</li><li>Good command of both spoken and written English and Japanese</li><li>Good PC skills such as MS Office</li></ul><ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours. </li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Management:
Defines and supervises the commercial strategy for the retail channel. Analyses KPIs to achieve commercial goals. 

Sub-Job Family Description - Area Retail:
Provides strategic support to each store. The visible face of management in each of its stores. Acts as a reference point to help carry out activities and solve problems.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:<div><div><div><div><ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?We are currently seeking an Operations Associate who will report to the Store Manager of our Las Vegas Bellagio store.  The role of the Operations Associate is to manage the flow of merchandise in and out of the stock room to ensure the generation of sales and minimize losses through efficient inventory control. Keep the stock room organized to maximize efficiency for day-to-day sales, cycle counts and store inventories/audits.  Support management and sales associates in providing the best client experience possible. Responsibilities include: <ul><li>Assist in preparing and actioning annual physical inventories</li><li>Weekly audits of unreceived cartons and investigation of NOH (Negative On-Hand) Report</li><li>Support the store in reaching overall sales targets</li><li>Manage the facilities and overall store maintenance in partnership with management, operations management, and 3rd party vendors where necessary</li><li>Maintain and establish where necessary an organized and highly functional BOH (back-of-house) environment that is accessible to team members and will provide them with ease of use</li><li>Assist management in ensuring all stock supplies needed for back of house operations, store operations, including order management and vendor management where necessary</li><li>Support visual merchandise floor moves within the store as required</li><li>Support key events within the store and/or off-site as required</li><li>Audit of store shipments; filing of all necessary documents, verifying LP best practices are followed</li><li>Oversee Omnichannel functions, including: Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs. (Inclusive of any 3rd party fulfillment where applicable)</li><li>Conduct Cycle Counts in accordance with company guidelines; including investigating discrepancies and notifying management of potential adjustments to ensure proper stock balances</li><li>Support the network by performing Weekly Consolidations and SKU-to-Outlet transfers in a timely manner</li><li>Manage Store-to-Store transfers, to and from your home store; communicating transfer/tracking information as required</li><li>Assist with the AfterSales program; review of open tickets, as well as communicating, sending/receiving damage goods between repair center</li><li>Partner with management on any overdue store consignments</li><li>Ensure all COG’s (Client Owned Goods) are maintained and managed in accordance with the Company’s COG policy</li><li>Managing staff uniforms, including distribution to team members, and marking items out-of-stock following distribution</li><li>Communicate with team on key out of stock and low stock levels in store</li><li>Communicate with team when shipments are receipted into the business, such as core replenishment styles</li><li>Provide sales/floor support as needed by the business</li><li>Additional projects/ responsibilities may arise in accordance with the needs of the business</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviors </li><li>1&#43; years experience in a similar role, preferably within apparel, footwear, or jewelry</li><li>Must be an effective communicator within store team, throughout network, with vendors/3rd parties, and with clients</li><li>Excellent writing and communication skills</li><li>Proficient in Microsoft Office 365 Suite (specifically Excel)</li><li>Comfortable and savvy with computer technology, including PC and iOS devices</li><li>Capable of prioritizing and troubleshooting in fast-paced environment</li><li>Ability to be mobile/stand for extended periods of time</li><li>Ability to climb a ladder and lift packages upward of 35 lbs. on a regular basis</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>We are currently seeking a Commercial Performance Analyst to support the WW Senior Commercial Performance Manager in our Central London offices. RoleThis role will support with the monitoring, optimisation and analysis of the Retail and Wholesale business performance and strategy. The ideal candidate is a pro-active analytical thinker with a commercial or financial background, who can transform performance and operational data into actionable insights.How will you contribute?  Performance Insights &amp; Benchmarking (to identify business opportunities)<ul><li>Use data to develop insights and identify opportunities for performance improvement.</li><li>Collaborate with cross-functional teams to share information and align on strategies.</li><li>Analysing trends and forecasting, performance benchmarking, tracking Retail KPIs.</li></ul>Business reviews and Reporting<ul><li>Responsible for Retail Target Performance Weekly &amp; Monthly Tracking.</li><li>Support and provide guidance to Regional teams on analysis for Regional Performance Reviews.</li><li>Supporting Commercial Performance Manager with reporting for Monthly Business Reviews.</li></ul>Wholesale budget planning and analysis<ul><li>Responsible for monitoring projected order values and category splits during Sales Campaign to support wholesale teams and ensure alignment with business strategy.</li><li>Work closely with wholesale and finance teams to support and ensure alignment for wholesale budget planning.</li><li>Responsible for client categorisation and upkeep for reporting flows.</li></ul>Data Integrity &amp; Management<ul><li>Responsible for data accuracy across Wholesale and Retail Performance Tools.</li><li>Responsible to manage data inputs and ensure validity of automated data for commercial reporting.</li><li>Work with the wider teams to utilise and drive new measurement framework.</li><li>Act as change agent through digitalising and optimising reporting solutions, enabling business managers across levels to gain valuable information about the performance and the trading of their business.</li></ul>Special projects <ul><li>Support and assist Commercial Performance Manager on ad hoc special projects such as incentive schemes, regional pilot programmes etc.</li></ul><ul><li>Responsible for QA/test activities of new projects by ensuring acceptance criteria are well documented and have the appropriate level of coverage.</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours. </li><li>Bachelor’s degree required (Business, Economics, Computer Science, Mathematics etc.)</li><li>Experience with Excel, Powerpoint and Powerbi or similar data visualization tools.</li><li>You will have strong research, data, and analytical skills, with the ability to communicate actionable insights and turn complex analysis into meaningful recommendations</li><li>You will have strong attention to detail and the capacity to thrive under pressure.</li><li>Excellent communication and problem-solving skills</li><li>Ability to work on own initiative and as part of a team.</li><li>Understanding of the luxury/retail industry advantageous.</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. 

Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?The Alexander McQueen Store Manager will lead and support all activities to achieve store business objectives, ensuring an unparalleled client experience. This role is responsible for setting up and implementing the strategy and vision for the store, providing recommendations and improvement plans based on store results.The ideal candidate must perform with a high level of integrity and take full ownership of the store operations, loss prevention compliance, human resources management, as well as visual merchandising presentation. The Store Manager leads by example and guarantees excellence in Client experience through local market knowledge and promoting the values and ambitions of the brand within the marketplace. They will drive excellence in all Client touchpoints through empowering and developing the store team.Leading the business <ul><li>Drive team to exceed Financial targets and maximize sales performances, contributing to the success of the entire store</li><li>Propose and develop action plans, through careful analysis of store performance.</li><li>Communicate with the team the company set KPI’s and identify strategies to ensure performance standards are met.</li><li>Represent the Company within the local market, identify opportunities to increase foot flow, attract new Clients, and build loyal relationships with the brand.</li><li>Be present on the sales floor, ensuring highest standard of approach and service to Clients.</li><li>Foster the omni channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients. </li><li>Meet store operating budgets by monitoring store expenses</li><li>Provide effective product feedback based on store needs, and participate in the buying session when requested</li><li>Proactively follow current competitors and fashion trends, industry news and new innovations in technology.</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy; partner with the appropriate internal departments for support</li></ul>Client Development<ul><li>Place the client above all. Lead by example to create a welcoming environment and to ensure the Team strives to meet the Client’s every need and request</li><li>Foster a client centric mindset developing and maintaining solid Client relationships and enforce meaningful after sales experiences to increase customer loyalty</li><li>Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients</li><li>Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events</li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting. </li><li>Foster a strong private appointment culture among the team</li><li>Collaborate with the Retail Head Office for the organization of local events defining a challenging and realistic target per Client</li></ul>Performance and Team development <ul><li>Oversee annual review process for all store employees and set annual employee goals  </li><li>Cascade relevant information from the business in an efficient way to ensure team alignment</li><li>Conduct monthly coaching sessions with team members to review performance and provide constructive, timely feedback </li><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping. </li><li>Ensure a consistent and branded onboarding experience for all new hires</li><li>Manage the allocation of staff resources and scheduling to effectively drive sales and ensure customer service</li><li>Partner with Retail Manager and Human Resource Manager for all employee relations issues to ensure effective resolution. </li><li>Act as a strong staff motivator, promoting team spirit through effective communication, and cultivating a positive and energetic environment. </li><li>Be a role model of House Code of Behaviors and ensure team abides by them</li><li>Master fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updates</li><li>Understand the needs and priorities, train and inspire the Store team on product knowledge, sales techniques, Client Services, and Company policies and procedures  </li><li>Identify talents within your team to propose for internal development opportunities, sharing the proposal with the Retail Manager and Human Resource Manager to define the correct development processes</li><li>Ensure strong cooperation between front and back of house to guarantee efficient operations</li></ul>  Store Operations <ul><li>Adhere to and enforce all company policies and procedures</li><li>Monitor store expenses and maintain store operating budget while aiming to reduce overall cost. Ensure timely submission of accounts payable invoices and cash disbursement polices</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target </li><li>Oversee the processing of daily incoming and outbound merchandise requests and shipments</li><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees</li><li>Support and maintain visual merchandising standards set by headquarters</li><li>Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters</li><li>Maintain the borrow log and consignment program ensuring that it is current and adheres with company policy and procedures. </li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviors </li><li>Significant sales management experience in retail, luxury retail, or service-related industry</li><li>Proven ability to drive store performance</li><li>Commercial awareness and strong business acumen, including key retail performance indicators</li><li>Coaching and development skills</li><li>Strong analytical skills</li><li>Entrepreneurial spirit </li><li>Strong budget management experience </li><li>Strong verbal and written communication skills and excellent organizational skills. </li><li>Being confident in public speaking and engaging with external stakeholder </li><li>Ability to manage competing priorities in a fast-paced environment. Open to change and new way of working</li><li>Able to manage pressure and maintain a positive working environment </li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays. </li><li>Ability to effectively create, manage and adhere to deadlines</li><li>Ability to be mobile for extended periods of time </li><li>Passion for the Fashion Industry</li><li>Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen

Alexander McQueen

La storia

Seán McGirr

Scopri le offerte di lavoro di Alexander McQueen

Alexander McQUEEN_Retail Director

ALEXANDER MCQUEEN Operations Associate, Las Vegas Bellagio

ALEXANDER MCQUEEN Junior Commercial Performance Analyst

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