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Ispirandosi alla cultura italiana con una prospettiva globale, la Maison è caratterizzata da uno stile decisamente raffinato.

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Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Nous sommes actuellement à la recherche d&#39;un(e) FP1A Specialist qui intègrera notre département Finance.Votre contribution Supervision des tâches de clôture mensuelle :<ul><li>Superviser les équipes R2R (Record to Report), IC (Intercompany), O2C (Order to Cash), P2P (Procure to Pay), Trésorerie et Fiscalité afin d&#39;assurer la bonne exécution des tâches de clôture.</li></ul>Analyse et vérification des états financiers :<ul><li>Examiner et analyser les états financiers, y compris le compte de résultat, le bilan et les flux de trésorerie.</li><li>Fournir des analyses quantitatives et qualitatives afin d&#39;appuyer la prise de décision de la direction.</li></ul>Identification des écarts et accompagnement des équipes :<ul><li>Comprendre les écarts entre les résultats réels et les prévisions.</li><li>Orienter les équipes métiers sur les axes d&#39;amélioration prioritaires pour optimiser les performances.</li></ul>Modélisation de business cases financiers :<ul><li>Élaborer des modèles financiers en fonction des besoins du marché et des demandes spécifiques.</li><li>Apporter des recommandations pour soutenir les stratégies d&#39;investissement et les décisions commerciales.</li></ul>Gestion de projets et amélioration continue :<ul><li>Contribuer aux projets transversaux liés à la performance financière et à l&#39;optimisation des processus.</li><li>Identifier les opportunités d&#39;amélioration continue dans les pratiques de reporting et d&#39;analyse financière.</li></ul> Qui êtes-vous •    Solides compétences en comptabilité et analyse financière. •    Maîtrise des outils financiers et des systèmes ERP (SAP, Oracle, etc.). •    Excellentes capacités d&#39;analyse et de synthèse. •    Compétences en communication pour travailler efficacement avec des équipes multidisciplinaires. •    Une expérience dans un environnement international est un atout. •    Diplôme en finance, comptabilité, économie ou domaine connexe. •    Maîtrise du français et de l&#39;anglais (oral et écrit). •    Expérience précédente en FP&amp;A, Controlling, Corporate Finance, International Finance... •    Maitrise des logiciels bureautiques (Excel, Word, Power Point…), SAP, HFM, RUBIS (STO CORP BS) •    Réactivité, fiabilité, rigueur et confidentialité, autonomie, force de proposition, rigueur, esprit de synthèse, gestion du temps

Individualité, innovation et savoir-faire : telle est la philosophie de Bottega Veneta depuis sa création en 1966 à Vicence. Ancrée dans la culture italienne, la Maison maintient un regard résolument global et place la créativité au cœur de son univers. Une Maison inclusive aux produits exclusifs, Bottega Veneta est autant une émotion qu’une esthétique singulière.

<div>We are currently seeking a Supervisor who will report to the Store Manager as part of our dynamic team in Palm Beach.</div><div><div><div><div><div><div>Your opportunityServe as a role model for building relationships with clients by exhibiting passion for Bottega Veneta, meeting and exceeding sales and Key Performance Indicator goals as set forth by store management and consistently providing world class customer service. Support management team by functioning as a Manager On Duty (MOD) to ensure appropriate staff coverage in all areas of the store and act as first point of contact for associate and client needs while on the sales floor, in addition to completing other operational functions.                                                                                                                      How you will contribute:<ul><li>Serve as a role model by meeting and exceeding monthly sales and KPI goals thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives</li><li>Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales</li><li>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</li><li>Reinforce the principles of the Client Journey by coaching staff on successes and how to overcome challenges while on the sales floor, routinely sharing feedback with management</li><li>Perform daily MOD shifts outside of the “up” rotation with the goals of ensuring the client experience is consistent and that the staff is supported with tasks where/when applicable</li><li>Utilizes training resources to educate team on collection product knowledge, improve selling skills and achieve business goals</li><li>Proactively give useful ideas for everyday activities in management meetings</li><li>Autonomously set priorities, efficiently manage time in the store and accomplish the tasks assigned</li><li>Effectively perform operational functions including opening and closing the store, register, back office procedures such as merchandise transfers, consolidations, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested by management</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>3 - 5 years of previous retail sales experience or management experience in a customer service related field, preferably a luxury environment</li><li>Capacity to motivate and influence others through actions and examples</li><li>Ability to consistently achieve and exceed sales goals and KPI’s</li><li>Builds and maintains a loyal client following</li><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong verbal and written communication </li><li>Maintains a polished and well-groomed appearance at all times</li><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season</li><li>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE M/D/F/V</div></div></div></div></div></div>

Bottega Veneta – Inspiring individuality with innovative craftsmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

SUMMARY Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.DEPARTMENT RETAIL  REPORTS TO RETAIL EXCELLENCE AND OPERATIONS SENIOR MANAGER、RETAIL OPERATIONS ASSISTANT MANAGERMAIN RESPONSIBILITIES Your opportunity Retail Operations &amp; Customer Service Staff is responsible for supporting elevated customer experience by responding to customer inquiries as well as managing daily store operations. How you will contribute As a Retail Operations &amp; Customer Service Staff, you are accountable for the scope outlined as below to maximize the store performance. Customer Service     Work with Kering Customer Service team to provide solutions to customer based on policies and guidelines     Address and resolve customer complaints or concerns, ensuring satisfaction and maintaining positive relationships with customer     Assist with order placement, tracking, returns, exchanges, and refunds Retail Operations     Work with Retail Operations Assistant Manager to identify opportunities on store operations and provide solutions     Provide operational support to stores by ordering store supplies, managing uniforms and store database     Assist in helping with administrative tasks such as invoices TEAM STRUCTURE &amp; RESOURCES You will be reporting to Retail Excellence and Operations Senior Manager and closely work with Retail Operation Assistant Manager who also reports to the Senior ManagerQUALIFICATIONS         Minimum 3 years in retail industry, luxury experience is a plus     Strong customer service and communication skills     Proficiency in Microsoft office Word, Excel, and PowerPoint     Native Japanese is required and proficiency in English is a plus.DESIRED CHARACTERISTICS         Excellent team player with effective stakeholder management     Proactive problem-solving attitude and self-management in ambiguities     Attention to detail     Able to communicate with the stores and other stakeholdersSUMMARY ボッテガ・ヴェネタ – 1966年から革新的な職人技で個性を刺激。創造性は私たちのすべての中心にあります。ヴィチェンツァで生まれたこのブランドはイタリア文化に根ざしながらも、真にグローバルな視点を持っています。排他的な製品を持つ包括的なブランドであるボッテガ・ヴェネタは、美学であると同時に感覚でもあります。DEPARTMENTRETAIL リテール REPORTS TO リテールエクセレンス&#xff06;オペレーションシニアマネージャー、リテールオペレーションアシスタントマネージャー 主な責任 機会 : リテールオペレーション&#xff06;カスタマーサービススタッフは、顧客からの問い合わせに対応し、日々の店舗運営を管理することで、優れた顧客体験をサポートする責任があります。 貢献方法: リテールオペレーション&#xff06;カスタマーサービススタッフとして、以下に示す範囲に責任を持ち、店舗のパフォーマンスを最大化します。 カスタマーサービス&#xff1a; •    Keringカスタマーサービスチームと連携し、ポリシーとガイドラインに基づいて顧客にソリューションを提供 •    顧客の苦情や懸念に対処し、満足度を確保し、顧客との良好な関係を維持 •    注文の配置、追跡、返品、交換、返金を支援 リテールオペレーション •    リテールオペレーションアシスタントマネージャーと連携し、店舗運営の機会を特定し、ソリューションを提供 •    店舗用品の注文、制服の管理、店舗データベースの管理を通じて店舗に運用サポートを提供 •    請求書などの管理業務を支援 チーム構成とリソース  リテールエクセレンス&#xff06;オペレーションシニアマネージャー&#xff08;&#xff11;&#xff09;、リテールオペレーションアシスタントマネージャー&#xff08;&#xff11;&#xff09;、リテールエクセレンス&#xff06;オペレーションスペシャリスト&#xff08;&#xff11;&#xff09; 資格 •    小売業界での最低3年の経験、ラグジュアリー経験があれば尚可 •    優れたカスタマーサービスおよびコミュニケーションスキル •    Microsoft Office Word、Excel、PowerPointの熟練度 •    ネイティブレベルの日本語が必須で、英語の熟練度があれば尚可 望ましい特性 •    効果的なステークホルダーマネジメントができる優れたチームプレーヤー •    積極的な問題解決態度と曖昧な状況での自己管理能力 •    細部への注意力 •    店舗や他のステークホルダーとコミュニケーションが取れること

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

Bottega Veneta

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