BOTTEGA VENETA Junior Quality Customer Service

Your opportunity

We are currently looking for a Junior Quality Customer Service as part of our Quality Customer Service team based in Montebello Vicentino (Vicenza).

How you will contribute

• Gestione richieste assistenza dai Regional CS, Stores e Customer Care;
• Gestione dell'avanzamento di commesse e ordini di lavoro relativo alle riparazioni di merce di proprietà di clienti terzi e/o negozi Bottega Veneta;      
• Monitoraggio stato avanzamento riparazioni presso fornitori terzi;       
• Supporto al team IT nello sviluppo e follow-up di progetti riguardanti l'After Sales;    
• Creazione di reportistiche riguardanti i resi.

Who you are

• Laurea Triennale o Magistrale in Ingegneria Gestionale o materie Economiche affini;         
• Esperienza lavorativa in ambiti similari di almeno 1-3 anni;
• Ottima conoscenza della lingua inglese sia scritta che parlata;
• Buone conoscenze del Pacchetto Office (Excel, Power Point);
• Conoscenza sistemi gestionali AS400 e Stealth 3000 (la conoscenza della reportistica Qlickview sarà considerata un plus);                                                               
• Buone capacità comunicative e relazionali, predisposizione al lavoro in team e adattabilità.
• Ordine e precisione si ritengono attitudini fondamentali

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.