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11/27/2024
We are currently seeking a Residence Coordinator for our VIC Residence, who will report to the NY Residence Manager as part of our dynamic team in our NY Flagship.
Your opportunity:
As the Residence Coordinator, you will play a critical role in ensuring seamless operations within the NY Flagship Residence by coordinating exceptional experiences for VICs while maintaining the back-of-house (BOH) area.
How you will contribute:
Facilitate Residence operations:
· Ensure the smooth functioning of all FOH and BOH activities, maintaining a well-organized and efficient environment in the residence.
· Monitor inventory of non-merchandise supplies, including drinks, packaging, and other essentials.
· Support residence-specific events and appointments by organizing the space and ensuring all materials are prepared.
· Assist in maintaining visual merchandising standards ensuring merchandise is aligned with brand guidelines.
· Oversee the pulling, reconciling, and tracking of consignments to ensure all client orders are accurately managed and delivered with exceptional attention to detail.
Assist in Client Experience:
· Coordinate and manage appointment bookings, ensuring the residence is prepared with all details confirmed.
· Assist the NY Residence Manager and VIC Experience & High-End Manager during sales ceremonies, including serving refreshments to clients.
· Provide a warm, welcoming atmosphere, ensuring the highest level of hospitality for VICs.
· Assist in organizing special events, experiences, and services within the residence, ensuring an exceptional client experience.
Cross-Functional Support:
· Assist the flagship store team with tasks such as BOH support, cashiering, and sales as needed.
· Ensure visual standards are upheld in both the residence and flagship store, supporting the team in product presentation and store maintenance.
New York Salary Range:
Who you are:
· Strong understanding of luxury client needs, with a passion for creating personalized and memorable experiences.
· Demonstrate a deep understanding of the client journey, leveraging expertise in high-touch environments, such as luxury retail or fine dining, to deliver an elevated and tailored experience.
· Excellent organizational skills, with the ability to maintain an efficient BOH and manage inventory effectively.
· A polished and professional demeanor with the ability to adapt to the needs of VIP clients.
· Strong team player with a collaborative spirit, willing to assist various departments as needed.
· Availability to work flexible hours, including weekends and evenings, based on business needs.
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
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