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イマジネーションをその先へ

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ケリングについて

ケリングの歴史

セーヴル通り40番

Celebrating our history with "Kering, of granite and dreams"

カルチャーと伝統

取締役会

エグゼクティブ・コミッティー

François-Henri Pinault

企業倫理

コーポレート・ガバナンス

女性の活躍

ケリング・ファウンデーション

ウーマン・イン・モーション

女性のために

ニュース

グッチ

サンローラン

ボッテガ・ヴェネタ

バレンシアガ

マックイーン

ブリオーニ

ファッション＆レザーグッズ

ブシュロン

ポメラート

ドド

ジノリ 1735

ケリング アイウエア

ケリング ボーテ

Others

ケリング・グループ

グループ・ブランド

ラグジュアリーへの取り組み

ケリングで働く

キャリア形成

ワーク・ライフ・バランス

多様性

若手人材の育成

ケリング・キー・プログラム

人材の育成

ケリングで働くということ

採用情報

2017-2025 ロードマップ

ガバナンス

活動概要

Crafting tomorrow's Luxury

EP&L(環境損益計算）

ESG情報開示

ESGパフォーマンス

影響を測定する

気候変動に関する戦略

削減する

修復・再生する

気候変動を緩和する

生物多様性に関する戦略

Regenerative Fund for Nature

動物福祉

地球を守る

サプライチェーンにおける人権

サプライチェーンにおける女性の存在

クラフツマンシップの継承

サプライチェーンに関わる人々

循環型社会に向けた取り組み

原材料

イノベーション・ラボ

製造工程

新たなビジネスモデル

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未来に向けたイノベーション

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KERING SHARE

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スペシャル・レポート

ロゴ

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 | Kering

2004年にデニス・チャンによって創設されたブランド「キーリン」は、中国を象徴するモチーフから着想を得たファイン・ジュエリーを展開しています。

歴史

デニス・チャンは、コンテンポラリーな中国のデザインを最高の形で世界中に届けることをキーリンのビジョンに掲げています。

デニス・チャン

キーリンの求人情報をすべて表示

キーリンの求人情報を見る

ラグジュアリーに興味がありますか？ 
私たちのビジネスに変化をもたらし、その未来を築きたいですか？今すぐチームに参加しませんか？キーリンの求人情報は下記をクリックしてください。

Key Responsibilities1. VIC Program Development &amp; Infrastructure<ul><li>Build the end-to-end VIC management framework, including client segmentation, CRM optimization, and personalized service protocols.</li><li>Design exclusive client experiences (e.g., private viewings, bespoke design consultations, VIP events).</li><li>Develop tools and processes to track VIC preferences, purchase history, and engagement metrics.</li><li>Partner with marketing to curate tailored communications and collateral for VICs.</li></ul>2. Client Relationship Management<ul><li>Act as the primary liaison for top-tier clients, delivering unparalleled service and anticipating their needs.</li><li>Proactively engage VICs through personalized outreach, gifting, and invitations to exclusive brand experiences.</li><li>Resolve escalated client concerns with discretion and urgency.</li><li>Analyze client data to identify trends and opportunities for deeper engagement.</li></ul>3. Sales Team Collaboration &amp; Education<ul><li>Train and mentor sales teams on VIC engagement strategies, service standards, and CRM best practices.</li><li>Lead workshops on luxury clienteling, cultural nuances, and relationship-building techniques.</li><li>Work with sales to identify potential VICs and create individualized outreach plans.</li></ul>4. Performance &amp; Reporting<ul><li>Monitor VIC retention, lifetime value, and sales contribution; report insights to senior leadership.</li><li>Align VIC initiatives with regional sales targets and brand objectives.</li><li>Stay informed on luxury market trends, competitor strategies, and client expectations.</li></ul>

Role Overview

The role will design and implement an advanced VIC management program to deepen relationships with high-net-worth clients, drive loyalty, and maximize revenue. This role combines strategic infrastructure development, team leadership, and hands-on client engagement. This role will collaborate closely with the sales team to ensure seamless service for VICs while fostering a culture of client-centric excellence.

<div><div><div>Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity. Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage. Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.  Qeelin is part of the global Luxury group Kering.  To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.HOW YOU WILL CONTRIBUTE <ul><li>Answer after-sales service enquiries from worldwide markets</li><li>Support and assist in monthly reporting on after-sales service cases worldwide</li><li>Liaison with vendors, worldwide local workshops for handling repairs/services, contracts, quotations, delivery, improvements, etc.</li><li>Administrative work or any ad-hoc tasks assigned by the supervisor</li></ul>WHO YOU ARE<ul><li>Diploma or above </li><li>At least 2 - 3 years working experience in customer service; Prior experience in retail industry is preferred</li><li>Proficiency in Microsoft Office (Excel and PowerPoint) </li><li>Customer oriented and willing to make decision</li><li>Good interpersonal and communication skills</li><li>Proficiency in English &amp; Chinese (written &amp; spoken), Mandarin is a plus</li></ul>WHY WORK FOR US?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast-paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.Data collected will be for recruitment purpose only.</div></div></div>

A 1-year contract role primarily responsible for addressing after-sales service inquiries from global markets.

<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

キーリン

歴史

デニス・チャン

キーリンの求人情報を見る

QEELIN-Elite Client Engagement Manager

QEELIN Contract After Service Coordinator

QEELIN-Sales Associate

QEELIN-Sales Associate