BALENCIAGA Admin Assistant (Shanghai IAPM)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Policy and procedures:

• Understand and enforce all operational policies and procedures as dictated by the SOP Bible, Guideline Handbook, the Human Resources manual, and other related material

• Understand the procedures throughout the sales journey, which include merchandising receipt, transfer in & out, stock-take, cash-in, after-service, etc.

• Coordinate with retail operation office to update all store staffs on the latest operational requirement and ensure timely follow up and feedbacks.

• Assist the Store Manager to monitor the implement, be motivated to join the discussion on improvement and action plans.

Store Maintenance:

• Assist in managing and maintaining the store facility, inclusive of all cleaning, repair and replacement of damaged fixtures, furniture, equipment, or other items related to the facility

• Assist in coordinating and managing all facility maintenance, construction, and renovation

• Ensure organization of all back-office areas, stockrooms, external stockrooms, packing area and cashier.

• Maintain and manage all store systems inclusive of telephone, alarm plumbing, E-mail, etc.…

• Record accurately of the repair and maintenance work conducted

Financial:

• Process all store invoices and expenses, ensure all expense in accordance with company policy and procedure

• Assist the store manager on Concur system

Human Resources: supporting the store manager with the following

• Ensure all associates complete the onboard process and resignation process.

• Process all Human Resources paperwork correctly and in a timely manner

• Proper integrity of attendance record and on-time submission.

• Keep track of time worked of all PT, monitor overtime for FTE associates

• Sort resumes and schedule interview with appropriate managers

Other: 

• Other duties as deemed necessary for the position

QUALIFICATIONS

• Bachelor degree or equivalent

• 2-year experience in retail on operations or office administration. Experience in luxury retail is a plus.

• Excellent computer skills, additional language skills are a plus.

• Be available to work retail hours (includes weekend)

• Good at analytical, organizational, and interpersonal communication skills are required.

• Strong understanding of details with ability to handle multiple tasks.