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07/26/2024
BOTTEGA VENETA Operations Intern
Bottega Veneta - Student (Fixed Term) (Trainee)
Hong Kong - Hong Kong SAR
Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.
Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.
- Handling all VIPs’ promotion/demotion
- Maintain and update the database in the CRM system
- Monitor the CRM KPI performance
- Prepare data for monthly sales associate evaluation
- Prepare weekly/monthly customers spending reports and conduct analysis
- Prepare stores’ customers contact lists for special events/action plans
- Monitor in-store incentive programs and store activities
- Organize monthly store activities/team buildings/regular meetings
- Arranging staff uniform, security guards, music license and alarm tags
- Regular Store Visit and Competitors Visit
- New Store opening/Adhoc Project
- Other stores-related administrative support