BOUCHERON Sales Manager

Boutique Operations Management
− Ensure the smooth opening of new boutiques
− Be in charge of retail campaign for related stores.
− Ensure core boutique operations managed according to BOUCHERON standard
− Regularly visit boutique and provide feedback for boutique staff management and
performance review

Sales Management
− Develop area action plan to achieve commercial target in terms of qualitative &
quantitative aspects
− Administer sales and manage overall turnover
− Optimize boutique productivity and profitability
− Provide sales estimate for new product launch
− Analyze and evaluate sales results, collect and provide qualitative feedbacks
− Closely monitor and analyze competitors’ sales performance and promotional activities

Customer Relationship
− Maintain relationship with landlords through brand events/product launch animation
− Develop new customer database through joint-event/joint-promotion with landlords
− Improve boutique service quality and develop effective CRM events
− Manage customer claim

Market intelligence observation
− Provide first-hand information concerning commercial projects in each mall
− Maintain good relationship with landlord and support negotiation with them on business
opportunities
− Leverage landlord’s resource and support in terms of BTQ events and special activities

Team Management
− Manage store team’s roles and responsibilities
− Retain people by motivating team to gain job satisfaction
− Inspires and motivate boutique managers to build a cohesive and productive team

Who you are,

- In depth knowledge of product and industry
- Excellent understanding of the selling process and of customer behavior
- Good communication and negotiation skills
- At least 7 years’ experience in sales
- Strong analytical skill  
- Business level of English
- Experience, business and technical skills
 

Soft skills,

- Entrepreneurial Spirit 
- Customer focus
- Managing & Developing team