GUCCI In-store Trainer

Key Accountabilities

• Partner with Retail Training Manager/Country Trainer and Store Manager to analyse and identify specific skills gaps and training needs in line with business requirements and store personnel assessment
• Define training plan, organize and deliver in person training and coaching for store personnel.
• Work with central digital learning team in assign and monitor digital training.
• Provide constant update and reporting to Retail Training Manager/Country Trainer and Store Manager.
• Monitor overall store training plan, KPIs, training productivity and impacts on business.
• Ensure that store personnel embrace is a self-learning culture in the flow of work.
• Develop specific training activities at store level leveraging Global Retail Training assets (contents, tools, etc) and creating best practices.
• Contribute to the creation of innovative training solutions.
• Establish good working relationship and people skills handling different level of stakeholders

Key Requirements

• Min. 5 years in the retail industry (ideally including retail shop floor management)
• Previous experience in roles where training and development was part of the job mission
• Knowledge of adult learning techniques
• Proven experience of presentation and people development
• Possess learning agility in embracing leveraging digital tools
• Fluency in English, knowledge of other languages is appreciated
• Well spoken, can do attitude and high teamwork competency