06/28/2024
GUCCI Team Manager
Gucci - Regular
Seoul - Korea, Republic of
Key Accountabilities
- Support Store Manager in the implementation of training programs, evaluation and motivation of staff in order to achieve sales objectives
- Identify any staff development needs and communicate to Store Manager
- Maintain effective and regular communication with CAs in order to ensure complete delivery of missions set by Store Manager
- Monitor and implement staff scheduling as defined by Store Manager
- Assume staff consultation and coaching duties as necessary
- Ensure proper visual merchandising is maintained according to Gucci guidelines, both in the window and in-store displays
- Monitor store cleanliness both on and off the sales floor, and ensure Gucci housekeeping guidelines are met
- Monitor and review stock level together with customer needs/buying trends, and advise Store Manager of any suggestions necessary to increase sales
- Sales & Service Management
- Monitor staff performance to ensure that excellent customer service is maintained
- Implement action plans set by Store Manager to develop sales for each product category and clienteling
- Be aware of local trading environment and its impact on our sales, including competitors’ trading activities
- Administrative Management
- Ensure all company information received from Store Manager is communicated to staff as appropriate
- Conduct daily audit of stock management including merchandise receipt, transfers and sales
- Produce routine reports (weekly, monthly) as required by Store Manager
- Communication and Reporting
- Provide Store Manager with reviews and updates on various issues relating to staff management matters
- Discuss with Store Manager any suggestions relating to business issues in order to facilitate improvement in store management
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