GUCCI - Stock controller

Role Mission
Supervises the warehouse supplying products to the sales floor or other stores. Monitors stock and inventory levels, ensuring accuracy of information and processes.

Key Accountabilities
• Ensure receipt, quantities, tagging, deliveries of products, articles, and supplies in a timely manner
• Prepare new items to be displayed in collaboration with the sales team
• Ensure replenishment is done hourly and accurately
• Owner of stockroom organisation and lead of the stock team
• Control and supervise transfers and all other operations in a timely manner
• Manage organisation of stock in accordance with Gucci directives and procedures (style, size and colour)
• Supervise the flow of goods between storage and the shop floor, prepare and control arrangement of articles
• Follow daily placement of items for sale, in line with articles available in stock
• Plan and undertake inventory operations, and be a stakeholder in monitoring loss-prevention and unknown mark-downs
• Communicate on a daily basis with article rotation managers, and propose remedial measures where necessary
• Responsible for all aspects of after sales management acting as point of contact on customer complaints and quality issues.
• Execute repair and returns ticket management according to company standards and coordinating with stores, back office, repair center and headquarters.
• Manually enter and update data in after sales system.

Key Requirements
• Proven experience in a similar role
• Fast paced and well organised
• Previous experience working for a luxury brand is preferable
• Fluency in English, other languages will be considered a plus

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