KERING TECHNOLOGIES Service Management Intern

A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Kering Technologies is the Kering Group division that provides the smartest solutions for our cross-brands services. In particular, the Kering Technologies division handles all the activities concerning the company’s Management Information System Development in order to link the business’s needs to the company’s IT infrastructures. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

We are currently seeking a Service Management Intern who will support the Service Management Office Manager as part of our dynamic team based in Milan.

How you will contribute:

As part of the IT Service Management team, your main missions will be to:
 

• Review the current processes understanding workflows and best practices
• Assist in service improvement practices
• Process guides and technical document preparation and update
• Create reports on the activity and processes
• Review KPI partnering with the role stakeholders
  
   

 Who you are:
 

• A graduate in Computer Science, Engineering, Business Administration or equivalent
• Knowledgeable about ITIL Framework
• A strong listener with an analytic mindset
• An organized professional with an analytical approach
• A cooperative and committed individual
• Knowledgeable about MS Office Suite
• Fluent both in Italian and English, French knowledge is a plus
  
   

Why work with us?

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.