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 | Kering

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred</li><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in Canada.</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>. When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

BALENCIAGA Sales Associate Your opportunityThe Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values. How you will contribute<ul><li>Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio</li><li>Ensure client satisfaction by constantly providing the standards of Balenciaga services and values</li><li>Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance</li><li>Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork</li><li>Work closely with the Stock team to ensure product availability and meet client requests</li><li>Provide constant feedback on client activity and market trends</li><li>Maintain display and organization of all areas per the visual merchandising guidelines</li></ul>Who you are<ul><li>Proven experience in a similar role, or a role with a transferrable skill set</li><li>Able to work in a fast-paced environment with a high level of attention to detail</li><li>Product sensitivity and a strong market and fashion trends knowledge</li><li>Ability to work in a team and to work independently</li><li>Strong administration and digital skills</li><li>Excellent written and oral communication skills</li><li>Fluency in English </li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us
Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.

While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.

Since October 2015, Demna has designed both men’s and women’s collections as the artistic director.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

ROLE The Department Manager is a true expert and professional in the categories they oversee. They are responsible for promoting brand engagement with clients, as well as team members in order to achieve the quantitative and qualitative goals assigned to the department.Reporting directly to the Store Director, the Department Manager will support and drive the business through consistent analysis of the department’s performance and efficiency.The Department Manager is a true leader and motivator, who takes responsibility for the coaching and development of their team in order to excel.  MISSION <ul><li>Supervise sales to ensure customer engagement and ensure the qualitative standards required by the brand are maintained</li><li>Ensure that the department upholds an excellent and professional level of customer service at all times</li><li>Ensure your team are kept informed of store performance and KPIs, as well as drive KPI performance</li><li>Implement action plans defined with the HQ and Store director and guarantee follow up at store level</li><li>Identify and develop the strengths of each team member, supporting professional growth through training and coaching</li><li>Support the Store Director in co-ordinating and delivering: morning briefings, one to one meetings, personal development plans</li><li>Personally manage all delicate situations regarding issues related to the product.</li><li>Adhere to, inform and follow-up on all Company Policies &amp; Operational Procedures</li><li>Build a network who have an impact on local and international luxury businesses in order to promote customer loyalty, especially with Top Clients and VICs</li><li>Always lead by example and act as a brand ambassador</li></ul>PROFILE<ul><li>3-4 years&#43; significant experience in the sale of luxury goods or retail</li><li>Proven management experience and the ability to achieve results through providing constructive,</li><li>feedback and coaching</li><li>Product sensitivity and extensive product knowledge within the category</li><li>High sensitivity to customer experience and loyalty</li><li>Detail orientated and highly organised with the ability to prioritise the needs of the business</li><li>Adaptable, transparent and curious in your approach</li><li>Willingness to be involved in innovative projects</li><li>Excellent interpersonal skills and a passion for providing excellent customer service</li><li>A positive attitude with ambition to learn and develop</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT 

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.  Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewellery, scarves, ties and eyewear.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>您的职责<ul><li>问候、倾听和挖掘顾客的需求&#xff0c;提供卓越的客户体验</li><li>能提供客户时尚趋势和奢侈品市场的发展&#xff0c;展示出对时尚和奢侈品行业的热情</li><li>与团队成员进行开诚布公和建设性的沟通&#xff0c;采取协作方式&#xff0c;并在需要时提出有效的解决方案</li><li>根据 AMQ 视觉标准为产品的视觉展示做出贡献</li><li>确保商店功能维护和销售楼层的整洁水平符合公司政策要求</li><li>遵循公司的梳理&#xff0c;相应地遵循 AMQ 标准和政策</li><li>超越个人销售目标&#xff0c;并最大限度地提高自己的销售业绩&#xff0c;为整个商店的成功做出贡献</li><li>利用商店中提供的所有产品类别&#xff0c;积极把握所有交叉销售的机会</li><li>在 CRM 和数字工具的支持下维护和发展客户关系&#xff0c;提高客户忠诚度</li><li>不断学习有关产品知识、销售技巧、客户服务技能以及公司政策和程序</li><li>遵守公司关于运营指南和库存程序的程序&#xff0c;确保现金、货品、物流在符合公司政策和程序下得到积极执行</li></ul>任职资格1&#xff5e;2年相关奢侈品牌工作经验&#xff0c;具备奢侈品相关经验和知识储备 能够推动并超越个人和店铺的 KPI 具备卓越的商业意识&#xff0c;团队合作精神&#xff0c;较强的口头和书面沟通能力 较强的销售技巧和克服异议的能力 以客户为中心的服务思想和具备企业家精神 能适应快节奏的工作环境Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Tax Compliance:<ul><li>Ensure compliance with all direct and indirect tax regulations (VAT, WHT, CIT) in UAE, Qatar, Kuwait, Bahrain, KSA, and South Africa.</li><li>Oversee the preparation and submission of tax returns and other required documentation.</li><li>Manage tax audits and liaise with tax authorities as necessary.</li></ul>Transfer Pricing and International Tax:<ul><li>Support in developing and implementing transfer pricing policies and documentation.</li><li>Ensure compliance with international tax regulations and treaties.</li><li>Provide guidance on cross-border transactions and tax implications.</li></ul>Tax Strategy and Planning:<ul><li>Develop and implement effective tax strategies to optimize the company’s tax position.</li><li>Conduct tax planning to minimize tax liabilities and maximize tax benefits.</li><li>Monitor changes in tax legislation and assess their impact on the business.</li></ul>Tax Management and Controls:<ul><li>Establish and maintain robust tax management and control systems.</li><li>Monitor and review tax processes to ensure efficiency and compliance.</li><li>Implement tax risk management strategies.</li></ul>Tax Advisory:<ul><li>Provide tax advisory services to operations and various internal departments/functions.</li><li>Support business units with tax-related queries and issues.</li><li>Conduct training sessions on tax matters for internal stakeholders.</li></ul>Tax Technology and E-Invoicing:<ul><li>Lead the implementation and management of tax technology solutions, with a focus on E-Invoicing projects.</li><li>Ensure the E-Invoicing system complies with local regulations and integrates seamlessly with existing financial systems.</li><li>Monitor and update the E-Invoicing system to reflect changes in tax laws and regulations.</li><li>Train and support staff on the use of tax technology tools and E-Invoicing systems.</li></ul>Tax Inspections and Audits:<ul><li>Lead tax inspections and manage ongoing tax audits in various jurisdictions.</li><li>Liaise with tax consultants and advisors in countries where audits are ongoing.</li><li>Ensure timely and accurate responses to tax authorities and resolve any audit issues.</li></ul>Coordination with Counterparts:<ul><li>Coordinate with counterparts in other regions to ensure alignment on tax strategies and policies.</li><li>Communicate regularly with counterparts to report on regional tax matters and updates.</li><li>Collaborate with counterparts on global tax initiatives and compliance requirements.</li></ul>Reporting and Documentation:<ul><li>Prepare and present tax reports to senior management.</li><li>Maintain accurate and up-to-date tax records and documentation.</li><li>Ensure timely and accurate reporting of tax information.</li></ul>

We are seeking an experienced and highly skilled Tax Manager to oversee and manage all tax-related activities across the Middle East and Africa region. The successful candidate will be responsible for handling direct and indirect taxes, transfer pricing, international tax, and tax compliance (VAT, WHT, CIT) in multiple jurisdictions including UAE, Qatar, Kuwait, Bahrain, KSA, and South Africa. This role involves developing tax strategies, monitoring, and controlling tax management, planning and optimizing taxes, providing tax advisory services to various internal departments and functions, leading tax technology initiatives, particularly the E-Invoicing project, managing tax inspections and audits, and coordinating with counterparts in other regions.

<h2>How you will contribute </h2><ul><li><h2>Ensure to achieve daily and monthly sales targets &amp; KPIs by using appropriate sales techniques to ensure they are met</h2></li><li><h2>Act as a “host” for customer, interact and consistently strengthen and build strong customer relationships</h2></li><li><h2>Develop and maintain good product knowledge and provide excellent and professional customer service</h2></li><li><h2>Replenish stock, maintain high standards of merchandise. Product presentation and control products from a quality point of view</h2></li><li><h2>Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising standard</h2></li><li><h2>Support all the store processes compliance and follow-up  </h2></li></ul><h2></h2><h2>Who you are </h2><ul><li><h2>Prior experience in multinational brand environment. With related experience is a plus.</h2></li><li><h2>Product and Fashion sensitivity with good knowledge of fashion trend</h2></li><li><h2>Strong sense of responsibility and team spirit</h2></li><li><h2>Ability to work under pressure in a fast-paced environment</h2></li><li><h2>Good command of both spoken and written English and Chinese</h2></li><li><h2>Good PC skills such as MS Office and other digital tools</h2></li></ul><h2></h2><h2>Why work with us? </h2><h2>This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   </h2><h2>Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.</h2><h2></h2><h2>Diversity Commitment </h2><h2>Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.</h2>

About us 

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.
While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.
Since October 2015, Demna Gvasalia has designed both men’s and women’s collections as the artistic director.
The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

We are currently seeking a Sales & Client Advisor who will report to the Store Manager.

The Deputy Store Director is a professional in the luxury industry with a strong entrepreneurial spirit, responsible for promoting Boucheron Maison and loyalty to customers to guarantee store business goals.He/She will assist Harrods Store Director in overseeing retail excellence, team management, client development and supporting external business initiatives.He/She will support Harrods Store Director in ensuring that all the processes comply with legal, safety, internal requirements, sustainability, HR and stock organization.YOUR MISSIONS:A Store Deputy Director, assisting the Store Director in his duties<ul><li>Support the store manager in weekly/monthly/quarterly reports and ROTA</li><li>Supervise sales to ensure customer satisfaction and engagement</li><li>Implement action plans to achieve sales target (monthly and annually)</li><li>Interim authority while the Store Director is away from the store</li><li>Manage specific projects that the store manager will delegate</li></ul>A partner and liaison manager of Harrods relationship<ul><li>Be knowledgeable of all Harrods guidelines/process and relay incoming new information to the team without delay.</li><li>Support Harrods PR related activities like photo shoots and/ or other in-store actions like events, special client appointment, etc.</li><li>Create a strong relationship with Harrods personal shopping management &amp; sales team and seek for business opportunities to maximize on sales. </li><li>Be the point of contact for Harrods operations and Harrods FJ management when the boutique director is not in-store, make sure to foster a relationship of trust and cooperation.</li></ul>A Client developer, assisting sales team with all clients related actions<ul><li>Support/Define action plans to achieve High Jewellery &amp; jewellery sales ambition and boutique sales targets</li><li>Support Store Director in defining an action plan to recruit, treat, retain and/or reactivate clients and ensure they are achieved, in connection with the Maison strategy.</li></ul><ul><li>Assisting &amp; support the team in VIC care treatments and managing prestige events</li></ul><ul><li>Contribute by his/her ideas and contact, supports implementation of prestige events and experiences in the Boutique that will enhance the Maison presence in the marketplace, attract new clients and drive sales (exposition, overnight stay, workshop, staging)</li><li>Inspires adoption of the new tools, encourages and monitors the progression on CRM KPIs such as prospect data collection, liaise with CRM department on all client actions, extractions and maintaining a clean database</li></ul>A leader supporting and developing the sales team<ul><li>Be of daily support for the team in all aspects, from people management to client &amp; sales needs.  </li><li>Federate the sales teams, motivate the teams by being a role model on the sales floor</li><li>Provide store animation and daily team briefings</li><li>Identify training and coaching needs and report them to the store manager</li></ul>A retail excellence /retail operations promoter<ul><li>Understand and comply with Boucheron security and operational procedures (POS, cash handling, product handling, inventory control, after sales, gifting, etc.) as well as promoting their understanding and respect to the rest of the team.</li><li>Challenge current processes to ensure efficiency and effectiveness</li><li>Develop deep understanding and knowledge of brand and products and share with the team to elevate client experience</li><li>Responsible of merchandising, supply ordering, communication of stock needs, replacement of missing visuals and maintenance</li></ul>A cross-function coordinator, cultivating relationship between the Boutique and the Maison<ul><li>Implement action plans defined with the HQ and Store Director follow-up at store level</li><li>Liaise with other boutiques, departments and partners such as Public Relations Agency, Merchandising, Executive Offices, etc. as needed. </li><li>Fosters a strong team spirit with all UK boutiques and teams</li><li>Promote the culture of the Maison internally and externally</li></ul>YOUR PROFILE:<ul><li>High school degree or university degree (e.g. bachelor) in a business related field.</li><li>Minimum 10 years’ experience, including 5 years in management in a retail, client focused environment.</li><li>Entrepreneur mindset, strong ability to multi-task and structure an environment.</li><li>Strong analytical skills</li><li>Team Player mindset, ability to manage transversal projects and work with several teams</li><li>Excellent interpersonal skills: ability to communicate effectively both verbally and in writing to manage complex situation.</li><li>Strong Leadership skills and experience with training and coaching team-members</li><li>English fluent, written and spoken, additional language is a plus  </li></ul>Start Date: As soon as possible Contract type: PermanentBoucheron is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to oadapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Created by Frédéric Boucheron in 1858, Maison Boucheron has evolved through four generations of direct descendants. A visionary designer and the very first of the great contemporary jewelers to open a boutique on Place Vendôme, Boucheron still embodies absolute excellence in Jewelry, High Jewelry, and Watchmaking today. The Boucheron style, free and daring, is an expression of the vision, creativity, and innovation of the Maison.

Job Family Group Description - Merchandising: Includes all jobs responsible for selection, availability and visibility of brands’ collections and products within a given territory or for a given sales channel.Job Family Description -Visual Merchandising: Ensures product visibility, store display, layout and signs are aligned with brand style. Supports the development of designs and creation of physical material needed for events, campaigns and/or special events, following creative guidelines and style guide.

Your opportunity<ul><li>Client Ambassador 는 내외부 고객에게 발렌시아가 시그니처를 제공하고 매니지먼트팀을 지원하며, 발렌시아가 브랜드 및 이미지를 대표함으로써 매장 매출에 크게 기여합니다.</li><li>발렌시아가 행동을 실천하고, 고객과 소통합니다.</li></ul>How you will contribute<ul><li>매출을 극대화하고, 우수한 고객 서비스와 AS 서비스를 제공합니다.</li><li>주기적으로 시장/패션 트렌드와 비즈니스 환경을 파악합니다.</li><li>고객 경험 제공 및 목표 달성을 위해 동료들을 지원함으로써 팀워크를 강화합니다.</li><li>조직 내외에서 브랜드 문화를 강화하고, 우수한 고객 경험을 제공합니다.</li><li>적극적으로 신규 고객을 개발하고, 기존 고객과의 관계를 꾸준히 강화합니다.</li><li>매니지먼트팀을 도와 매장 절차를 준수합니다.</li></ul>Who you are<ul><li>발렌시아가 제품 감수성을 이해하고 발렌시아가의 이미지 및 가치에 걸맞게 행동할 수 있는 자</li><li>럭셔리 마켓에 대한 관심과 패션 트렌드 지식을 기반으로 신규 고객 개발과 기존 고객과의 관계 강화를 만들어 낼 수 있는 자</li><li>고객 서비스 마인드와 원활한 커뮤니케이션 능력으로 우수한 고객 서비스 및 애프터 세일즈 서비스를 제공할 수 있는 자</li><li>적극적이고 긍정적인 팀 플레이어로 긍정적인 업무 환경 유지와 팀워크 강화에 기여할 수 있는 자</li></ul>Why work with us? 발렌시아가는 브랜드 및 케어링 그룹 내에서 직원들이 전문적으로 성장할 수 있도록 노력하고 있습니다. 리더들로 하여금 뛰어난 실행력을 갖춘 팀을 구축하고 유지할 수 있도록 지원하며, 직원 개개인이 고무적인 업무 환경 속에서 자신의 잠재력을 최대한 발휘할 수 있도록 이끌고 있습니다.Diversity Commitment발렌시아가는 다양한 인재를 양성하기 위해 노력하고 있습니다. 성별, 나이, 국적, 문화적 배경, 장애, 성적 지향성을 포함한 모든 형태의 다양성이 우리의 일터와 고객들의 경험을 풍부하게 할 것이라고 믿습니다. 고용주로서 모든 지원자들을 환영하며 균등한 기회를 제공하고, 발렌시아가 행동 역량을 기준으로 인재를 선발합니다. 우리는 인재의 성장과 성공을 추구합니다. 면접 과정을 통해 귀하가 역량을 펼칠 수 있는 기회를 함께 모색하고자 합니다.

발렌시아가 하우스는 1917년 스페인 출신의 크리스토발 발렌시아가에 의해 설립되었습니다. 1937년 파리에 첫 부티크를 오픈한 이래 1968년까지 그 곳에서 컬렉션 디자인을 전개하였습니다. 당시 크리스토발 발렌시아가는 본인 만의 확고한 기준을 가진 쿠튀리어(디자이너)로서 명성을 떨쳤고, 크리스찬 디올은 "우리 모두의 달인"으로, 가브리엘 샤넬은 " 쿠튀리어 중의 쿠튀리어"로 그를 지칭했습니다. 초현대적인 옷의 형태는 하우스의 트레이드마크가 되었습니다.
브랜드의 정체성은 개념적인 프레타포르테 (기성복) 컬렉션에 확고히 뿌리를 내린 가운데, 가죽 제품, 신발, 액세서리 또한 전 세계적으로 큰 인기를 얻었습니다. 하우스의 전형적인 제품들 중에는 핸드백 컬렉션이 있으며, 남성 기성복 컬렉션 개발에 새로운 초점을 맞추면서 이 역시 빠르게 성공을 거두게 되었습니다.
2015년 10월 뎀나 바잘리아는 하우스의 아티스틱 디렉터로 임명되어 남녀 컬렉션을 모두 디자인하게 되었습니다.
발렌시아가 하우스는 2001년 케어링 그룹에 소속이 되었으며, 패션계에서 가장 영향력 있는 브랜드 중 하나로 자리매김하게 되었습니다.

발렌시아가는 현재 Client Ambassador (판매사원) 직급을 채용 중에 있습니다.

Your opportunity<ul><li>Sales Associate는 내외부 고객에게 발렌시아가 시그니처를 제공하고 매니지먼트팀을 지원하며, 발렌시아가 브랜드 및 이미지를 대표함으로써 매장 매출에 크게 기여합니다.</li><li>발렌시아가 행동을 실천하고, 고객과 소통합니다.</li></ul>How you will contribute<ul><li>매출을 극대화하고, 우수한 고객 서비스와 AS 서비스를 제공합니다.</li><li>주기적으로 시장/패션 트렌드와 비즈니스 환경을 파악합니다.</li><li>고객 경험 제공 및 목표 달성을 위해 동료들을 지원함으로써 팀워크를 강화합니다.</li><li>조직 내외에서 브랜드 문화를 강화하고, 우수한 고객 경험을 제공합니다.</li><li>적극적으로 신규 고객을 개발하고, 기존 고객과의 관계를 꾸준히 강화합니다.</li><li>매니지먼트팀을 도와 매장 절차를 준수합니다.</li></ul>Who you are<ul><li>발렌시아가 제품 감수성을 이해하고 발렌시아가의 이미지 및 가치에 걸맞게 행동할 수 있는 자</li><li>럭셔리 마켓에 대한 관심과 패션 트렌드 지식을 기반으로 신규 고객 개발과 기존 고객과의 관계 강화를 만들어 낼 수 있는 자</li><li>고객 서비스 마인드와 원활한 커뮤니케이션 능력으로 우수한 고객 서비스 및 애프터 세일즈 서비스를 제공할 수 있는 자</li><li>적극적이고 긍정적인 팀 플레이어로 긍정적인 업무 환경 유지와 팀워크 강화에 기여할 수 있는 자</li></ul>Why work with us? 발렌시아가는 브랜드 및 케어링 그룹 내에서 직원들이 전문적으로 성장할 수 있도록 노력하고 있습니다. 리더들로 하여금 뛰어난 실행력을 갖춘 팀을 구축하고 유지할 수 있도록 지원하며, 직원 개개인이 고무적인 업무 환경 속에서 자신의 잠재력을 최대한 발휘할 수 있도록 이끌고 있습니다.Diversity commitment발렌시아가는 다양한 인재를 양성하기 위해 노력하고 있습니다. 성별, 나이, 국적, 문화적 배경, 장애, 성적 지향성을 포함한 모든 형태의 다양성이 우리의 일터와 고객들의 경험을 풍부하게 할 것이라고 믿습니다. 고용주로서 모든 지원자들을 환영하며 균등한 기회를 제공하고, 발렌시아가 행동 역량을 기준으로 인재를 선발합니다. 우리는 인재의 성장과 성공을 추구합니다. 면접 과정을 통해 귀하가 역량을 펼칠 수 있는 기회를 함께 모색하고자 합니다.

About us
발렌시아가 하우스는 1917년 스페인 출신의 크리스토발 발렌시아가에 의해 설립되었습니다. 1937년 파리에 첫 부티크를 오픈한 이래 1968년까지 그 곳에서 컬렉션 디자인을 전개하였습니다. 당시 크리스토발 발렌시아가는 본인 만의 확고한 기준을 가진 쿠튀리어(디자이너)로서 명성을 떨쳤고, 크리스찬 디올은 "우리 모두의 달인"으로, 가브리엘 샤넬은 " 쿠튀리어 중의 쿠튀리어"로 그를 지칭했습니다. 초현대적인 옷의 형태는 하우스의 트레이드마크가 되었습니다.
브랜드의 정체성은 개념적인 프레타포르테 (기성복) 컬렉션에 확고히 뿌리를 내린 가운데, 가죽 제품, 신발, 액세서리 또한 전 세계적으로 큰 인기를 얻었습니다. 하우스의 전형적인 제품들 중에는 핸드백 컬렉션이 있으며, 남성 기성복 컬렉션 개발에 새로운 초점을 맞추면서 이 역시 빠르게 성공을 거두게 되었습니다.
2015년 10월 뎀나는 하우스의 아티스틱 디렉터로 임명되어 남녀 컬렉션을 모두 디자인하게 되었습니다.
발렌시아가 하우스는 2001년 케어링 그룹에 소속이 되었으며, 패션계에서 가장 영향력 있는 브랜드 중 하나로 자리매김하게 되었습니다.

발렌시아가는 현재 Sales Associate (판매사원) 직급을 채용 중에 있습니다.

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

Our vision, our ambition, our values, our Houses. Discover what creates the Kering world.

Joining Kering opens up opportunities, accomplishes professional goals and shapes the career path you desire.
Want to learn more? Let our Kering people share what you'll discover when you work with us.

Inspiring. Empowering. Audacious. Sincere. People at Kering are setting new standards for modern luxury. Come be a part of our team.

Brice, Pomellato

Selina, Kering Corporate

Giulio, Bottega Veneta

With the launch of our Kering Keys programs, we continue our commitment to building a workplace where diverse talent flourishes. Designed for open-minded, audacious, and ready-to-learn graduates, Kering Keys programs combine tailored learning with diverse experiences in management or in retail, empowering graduates to gain a strategic vision of Luxury.

We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. 
Explore our job opportunities and join the world’s most influential luxury Group.

We are currently seeking an Events Intern as part of our North America Team based out of our New York city office, next to Times Square.How you will contribute<ul><li>·  Assist the manager and the Head of Events in the planning and coordination of various sales and corporate events in the US and Canada·  Help manage event logistics, including venue scouting, catering, transportation arrangements, hotel rooming list (both for customers and colleagues)·  Assist the manager in creating event materials, such as programs, signage, briefing deck, etc·  Collaborate with team members (sample team, mktg team, salesteam, etc) to ensure all aspects of the event run smoothly.· Handle payment registration and processing by liaising closely with the finance team, ensuring accurate records and timely transactions.·  Provide training and guidance to external staff  for major events, ensuring they understand their roles and responsibilities.·  If needed, attend events to provide on-site support.·  Conduct post-event evaluations/survey and prepare accurate reports.·  Assist the manager on other ad hoc requests, when needed.</li></ul>Who you are<ul><li>At least 1 year of experience in organizing large-scale events</li><li>Experience in luxury industry</li><li>Strong working knowledge of Excel and PPT</li><li>Highly organized with deep attention to details and accuracy</li><li>Ability to work effectively under pressure</li><li>Customer oriented</li><li>Willingness to travel across US and Canada</li><li>Able to work autonomously; self-starter with the ability to organize and manage own workload</li><li>Resourceful, focused on problem-solving and achieving results</li><li>Passionate and enthusiastic with a spirit of curiosity and innovation</li><li>Team player, with an ability and willingness to support in other areas of the business as needed</li></ul>Why work with us?                     This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Pay Range - $22-23 hour

About us

Kering Eyewear is the one and only Luxury Eyewear company.
Kering Eyewear is part of the Kering Group, a global Luxury group that develops a series of renowned Houses in Fashion, Leather Goods and Jewelry.
Kering Eyewear is the most relevant player in the Luxury Eyewear market segment.
Founded in 2014, Kering Eyewear is the most relevant player in the Luxury Eyewear market segment. The Company designs, develops and distributes eyewear for a complete and well-balanced portfolio of 14 brands, which includes the Proprietary brands LINDBERG, the undisputed design luxury Danish eyewear company, and Maui Jim, recognized for its outstanding lens technology and distinctive Hawaiian heritage, as well as the Houses brands Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, Chloé, Alexander McQueen, Montblanc, Dunhill, Alaïa, Zeal and Puma.

Our MissionWe are currently looking for a Client Advisor for our Pomellato Boutique located in Munich.How you will contributeThe candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador and will spread the values and the philosophy of our brand, with the end result of maximizing sales.Who you are<ul><li>Previous experience in the position, gained in a very customer service focused environment</li><li>Passion for the luxury industry</li><li>Strong communication and interpersonal skills</li><li>Positive attitude, enthusiastic and team oriented</li><li>Excellent knowledge of English and French</li><li>Good knowledge of MS Office and Outlook</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the world of jewellery, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colorful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, unconventional. Today Pomellato is a global luxury jewellery brand with over 60 flagship boutiques and corners around the world.

About usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances. Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.We are currently seeking an HR Intern as part of our dynamic team in Rome.Your opportunity The way for you to make a difference in this position, is by helping everyone to make a difference at Brioni.We are looking for an intern to support in the People Development &amp; Inclusion topics: Recruiting, Onboarding programs for new employees, Support in Employee relations and Business Partnering, Learning &amp; Development, Talent Management, Engagement and Diversity &amp; Inclusion with HR team and other business functions to support our employees in their lifecycle.                   How you will contribute <ul><li>Support in the recruitment process in creating job requisition, manage applications, agencies contact, screening and interviews</li><li>Support in onboarding programs for the new employees and related activities (badge deliver, onboarding meetings planning, IT devices etc.)</li><li>System Workday maintenance (hirings; terminations; promotions; organization updates)</li><li>Regular update of housing contracts database, management of internal communication to employees, payroll, finance and general service team, management of contract withdrawal</li><li>Archive employees’ documents</li></ul><ul><li>Support in coordinating the execution of training and development programs for the House, with a focus on project management and logistics</li><li>Support in managing the annual cycle and manage continuous improvement of the performance review process, by also promoting a healthy culture of feedback</li><li>Support in managing the yearly talent campaign from kick-off to the definition of development plans of our talents</li><li>Support in Engagement projects and initiatives to promote exchange, participation and open communication across teams</li><li>Support the definition and sharing of Brioni Culture, and integrate it in the activities of the HR function</li><li>Support in identifying succession plans for key positions and populations, also in relation to the Key Positions map of the House</li><li>Support in coordinating the implementation of Inclusion &amp; Diversity initiatives</li><li>Support on Employer branding activities</li><li>Support on Viva implementation</li></ul>Who you are <ul><li>Previous experience in a similar position in the Retail/Luxury will be a plus</li><li>Master’s degree in HR management, organizational management or similar will be a plus</li><li>Proficiency in Microsoft Excel (data management, advanced formulas, pivot tables, charts) and PowerPoint</li><li>Graphic tools expertise is a plus</li><li>An Empathic person, genuinely attentive to peoples’ needs and development opportunities</li><li>Curious and have an appetite for learning &amp; people development topics</li><li>Passionate about Learning, talent and D&amp;I topics</li><li>Organized, analytical, with attention to detail</li><li>A solution finder and action-oriented team player</li><li>Fluent in English and Italian</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving house in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About usA global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow&#39;s Luxury in a sustainable and responsible way. Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. Role Description:Ginori 1735 is looking for a Retail Operations &amp; Data Analysis Intern to join an internship to support our Retail Manager.Main responsibilities:<ul><li>Contributing to the analysis of the performance of the Boutiques, drafting reports and monitoring the objectives set in terms of sales, margins and profitability</li><li>Participating in the organisation of the inventory calendar, monitoring and verifying results to ensure effective stock management</li><li>Assisting in the drafting and sharing of guidelines and policies by collaborating with other corporate functions</li><li>Support in the analysis and optimisation of in-store operational processes, identifying areas for improvement and related action plans</li><li>Support in the management of back-office activities</li><li>Participating in the analysis of customer feedback and expectations to suggest changes and innovations that maximise the customer experience and sales</li></ul>Requirements:<ul><li>Qualification in Business or related field</li><li>Strong analytical approach and sensitivity to data</li><li>Spirit of initiative, ability to generate innovative ideas</li><li>Excellent organisational skills and ability to manage multiple projects and activities in parallel, demonstrating resourcefulness and autonomy</li><li>Flexibility and ability to adapt to dynamic contexts</li><li>Excellent interpersonal skills and predisposition to work in a team, with the ability to interface effectively with other company functions.</li><li>Excellent command of the Office package (especially Excel and Power Point)</li><li>Fluent in Italian and English</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:
Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Retail Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

Votre contributionLe coordinateur-trice Wholesale &amp; Retail Creed joue un rôle clé dans le développement et la cohérence de la stratégie commerciale, tant au niveau du retail que wholesale.  Il/elle assure la liaison entre les différents services et les partenaires externes, dans le but d’optimiser les ventes. Le coordinateur-trice Wholesale &amp; Retail est force de propositions sur l’amélioration des process et des fonctionnements, notamment dans la mise en place des projets de la maison Creed. Son rôle sera amené à évoluer en avec le développement de la société. Il/Elle est rattaché(e) au Directeur retail France et Benelux.Ses missions principales seront les suivantes :Coordonne les sujets ADV et wholesale (40%) :<ul><li>Gère les commandes des comptes clients du périmètre France, Belgique, Luxembourg : de la prise de commande à la facturation, en passant par le suivi des livraisons ; et le SAV si besoin</li><li>Apporte un soutien ainsi qu&#39;un support administratif à nos comptes clés dans le processus de commercialisation (ex : partage d’informations marketing, veille des tarifs, fournir des moyens moteurs et assets) ;</li></ul>Coordonne les sujets Retail (40%):<ul><li>Suivi performances des ventes, compilation des reportings ;</li><li>Veille à la bonne exécution des process. S’assure du bon suivi des politiques et procédure ;</li><li>Montre l&#39;exemple dans la gestion des opérations, la gestion des stocks, des process de caisse, de la santé et la sécurité ;</li><li>Supervise les plannings</li><li>Assure l’organisation des réunions retail sur le plan logistique et aussi des livrables (présentation, compte rendu, etc.)  </li><li>Développe et maintien les relations avec les principales parties prenantes externes, en particulier la direction des boutiques et des grands magasins ;</li></ul>Est un support aux équipes Trade marketing et participe au déploiement des projets divers de la maison (20%):<ul><li>Agit en tant qu&#39;ambassadeur de la Maison Creed et intervient pour l’organisation des événements<ul><li>Participe activement au projet IT Creed Tech fondation en fonction des sollicitations de l’équipe projet</li><li>Gère l’administration BO, les PO, le budget interim, les services généraux ainsi que le suivi des facturations</li></ul></li></ul>Vous êtes<ul><li>De formation supérieur, vous avez 3 à 5 ans d’expérience dans le retail/wholesale, de préférence dans le secteur de la beauté</li><li>Dynamique, proactif(ve), Rigoureux(se), vous avez une aisance relationnelle et êtes capable de coordonner différentes équipes</li><li>Doté(e) d’un esprit d’analyse et de synthèse, vous avez le sens du commerce et des priorités</li><li>Appétence pour le retail et le secteur des Parfums et Cosmétiques</li><li>Excellente maîtrise des outils Office, et une connaissance des outils SAP/ shopify et de l’IA serait un plus</li><li>Bilingue anglais et français</li></ul>Pourquoi nous rejoindre ?A travers ses collaborateurs, Kering Beauté s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Kering Beauté, une entité du groupe Kering créée en février 2023, développe un nouveau domaine d'expertise au sein de Kering afin de permettre à ses marques de réaliser leur plein potentiel dans la catégorie Beauté, qui constitue une extension naturelle de leur univers.
Les équipes de Kering Beauté développent cette nouvelle expertise pour un portefeuille de maisons puissantes telles que Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato et Qeelin.
Notre objectif est de créer de la valeur pour le Groupe et ses Maisons, en s'appuyant sur leur identité unique de manière totalement cohérente avec leur stratégie et leur positionnement sur le marché, en plaçant l'innovation et la créativité au cœur de notre démarche tout en élaborant la Beauté de Luxe de demain de manière durable et responsable.

ROLETo deliver excellent in-store customer experience and enforce retail excellence. Proactively leverage opportunities to enhance sales and increase business growth, promote Qeelin brand vision. HOW YOU WILL CONTRIBUTE Client Relationship &amp; Portfolio Development<ul><li>Perform luxury clienteling and caring customer service, build customer relationship and loyalty</li><li>Nurture and growth New and Return customer pool</li><li>Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company</li><li>VIP events coordination</li></ul>Sales and KPIs performance<ul><li>Maximize sales performance, achieve assigned boutique team target and KPIs</li><li>Develop high value creation sales records</li></ul>Boutique Operations &amp; Administration<ul><li>Support boutique operation and boutique administration, ensure all aspects at the top quality</li><li>Follow company compliance, to conduct regular stock checks and assist the annual stock takes</li><li>Support each other</li></ul>WHO YOU ARE<ul><li>At least 1 year relevant experience in sales;</li><li>Prior experience in Jewelry/Watch is preferred;</li><li>Candidate from Luxury/Fashion/Cosmetics industry is also welcome.</li><li>Good team-player and result-oriented;</li><li>Good command of Cantonese, Mandarin and English</li><li>Immediate availability would be preferred</li></ul>WHY WORK FOR US?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

About us

Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.
Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.
Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.
Qeelin is part of the global Luxury group Kering.

To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.

Talent

talent

Who we are

Life at Kering

Empowering talent

Brice, Pomellato

Selina, Kering Corporate

Giulio, Bottega Veneta

Kering Keys programs

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