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 | Kering

Alexander McQueen si distingue per l'espressione dell'individualità, della forza sovversiva e della potenza creativa.&nbsp;

La storia

Seán McGirr

Vedi tutte le offerte di lavoro di Alexander McQueen

Scopri le offerte di lavoro di Alexander McQueen

Hai una passione per l&rsquo;universo del Lusso?

Lavora con noi! Fai clic sotto per scoprire le opportunit&agrave; di lavoro offerte dalla Maison Alexander McQuen.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>您的职责1. 能够代表公司把产品和品牌形象传达给顾客&#xff0c;优化给予客户满意度&#xff1b;2. 时刻维护确保顾客享受良好的购物经验&#xff1b;3. 参与店铺内的销售和展示&#xff08;所有产品类别&#xff09;&#xff1b;4. 及时掌握仓储情况&#xff0c;确保销售的成功连带&#xff1b;5. 主动并充分利用VIP资料&#xff0c;对品牌和产品进行推广&#xff1b;6. 保证售前售后的服务水平一致并符合公司要求&#xff0c;以维护客户满意度和忠诚度&#xff0c;从而树立并推广品牌形象&#xff1b;7. 妥善接待并处理客户的投诉&#xff0c;在必要情况下寻求经理的帮助&#xff1b;8. 向管理层及时反应客户信息&#xff1b;  9. 通过各种渠道不断更新流行趋势&#xff0c;了解竞争状况&#xff1b;任职资格1. 1&#xff5e;2年相关奢侈品牌工作经验&#xff1b;2. 高度的责任心与工作积极性&#xff1b;3. 良好的销售主动性和客户服务意识&#xff1b;4. 有更多相关工作经验者可考虑作为资深销售人员录用&#xff1b;Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

The Role The Alexander McQueen Part Time Retail Associate will be a passionate brand ambassador and dedicated team player. Key Accountabilities<div><div><div><div><ul><li>Provide exceptional client experience by greeting, listening and assisting clients</li><li>Assist in stock takes, transfers, coordination etc. </li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours. </li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen Behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At Alexander McQueen, we live and breathe a culture defined by our Key Behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

The Role The Alexander McQueen Team Manager will be responsible for maximizing team performance in to achieve store targets and goals with a strong focus on people management and development. Working on the shop floor, taking ownership for leading and inspiring the team. Empowering and equipping the team to deliver exceptional service culture and client experience.The ideal candidate must perform with a high level of integrity, supporting with the store operations, loss prevention compliance, human resources management, as well as visual merchandising presentation. The Team Manager leads by example and guarantees excellence in Client experience through local market knowledge and promoting the values and ambitions of the brand within the marketplace. They will drive excellence in all Client touchpoints through empowering and developing the store team.Key Accountabilities Leading the Business. <ul><li>Support the Store Manager to develop and implement business plans, through the analysis of the department’s performances and proposal of relevant action plans</li><li>Drive performance of the team to exceed financial targets and maximize sales performances and contribution to support the success of the entire store</li><li>Together with the Store Manager, represent the Company within the local market, identifying opportunities to increase foot flow, attracting new Clients, and building loyal relationships with the brand</li><li>Monitor the performance of the assigned team categories and proactively propose action plans to reach the targets.</li><li>Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors.</li><li>Collaborate with local / regional corporate functions on Product , VM, CRM to maximize sales in line with House guidelines</li></ul>Client Experience  <ul><li>Lead and inspire the team on executing superior client experience both on shopfloor and during client appointments.</li><li>Develop a client engagement mindset, with the purpose of building long lasting relationships with the clients.</li><li>Lead the execution of clientelling activities with the store team, developing actions and initiatives to reach the goals and KPIs.</li><li>Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome</li><li>Ensure Omni Channel awareness among the team, as well as coach and support the team in using digital tools to improve the relationship with clients and achieving the business objectives</li></ul>Team Leadership<ul><li>Promote a positive and professional team environment that fosters trust, respect, and superior performance standards, leading by example and in line with the House Code of Behaviours.</li><li>Empowering the team to be the best versions of themselves. Promoting team spirit through effective communication, and cultivating a positive and energetic environment</li><li>Encourage the exchange of information within the team and proactively develop morning briefing on specific topics </li><li>Staying close to team on shop floor, being aware of what is happening</li><li>Provide support and ongoing feedback to client advisors to ensure their development, motivation, and sense of belonging.</li><li>Conduct regular performance conversations with the team to discuss results and develop action plans</li><li>Train and inspire the team on product knowledge, sales techniques, Client Services, and Company policies and procedures </li><li>Identify talents within their team to propose for internal development opportunities, sharing the proposal with the Store Manager to define the correct development processes</li><li>Guarantee team development through coaching and follow-ups on individual action plans;</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Significant team sales management experience in retail, luxury retail, or service-related industry</li><li>Proven ability to drive store performance</li><li>Commercial awareness and strong business acumen, including key retail performance indicators</li><li>Coaching and development skills</li><li>Strong analytical skills</li><li>Entrepreneurial spirit </li><li>Strong budget management experience</li><li>Strong verbal and written communication skills and excellent organizational skills. </li><li>Being confident in public speaking and engaging with external stakeholder </li><li>Ability to manage competing priorities in a fast-paced environment. Open to change and new way of working</li><li>Able to manage pressure and maintain a positive working environment</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays. </li><li>Ability to effectively create, manage and adhere to deadlines</li><li>Ability to be mobile for extended periods of time </li><li>Passion for the Fashion Industry</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At Alexander McQueen, we live and breathe a culture defined by our key behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

Inserita all’interno del team WRTW Research &amp; Purchasing, questa figura avrà l’opportunità di formarsi svolgendo diverse attività di supporto nell’ambito del processo di acquisto di accessori e ricami per il prodotto abbigliamento a marchio Alexander McQueen.Come contribuirai<ul><li>Parteciperai alle attività di controllo e di sblocco dei ricami di produzione e di campionario, assistendo alle attività di sviluppo dei ricami con la modelleria di campionario e alle attività inerenti alla verifica delle conformità dei ricami di produzione.</li><li>Supporterai nella gestione degli ordini sia dei ricami che degli accessori.</li><li>Preparerai le cartelle colori (codici, varianti, descrizioni).</li><li>Svolgerai attività di back office inerenti i processi di acquisto sia degli accessori che dei ricami.</li></ul>Chi sei<ul><li>Possiedi una ottima conoscenza della lingua Inglese</li><li>Hai una buona padronanza del pacchetto Office, in particolare di Excel</li><li>Possiedi buone capacità organizzative, analitiche nonché doti di precisione e orientamento al problem solving.</li></ul>Questa è un’opportunità fantastica per contribuire alla crescita di Alexander McQueen, un marchio visionario ed iconico che fa parte del Gruppo Kering dal 2001.Kering promuove lo sviluppo del talento e la mobilità interna, aiutando ciascun dipendente a raggiungere il massimo del proprio potenziale in un ambiente di lavoro che sia il più appagante e stimolante possibile.Kering si impegna a costruire un ambiente lavorativo eterogeneo. Noi crediamo che la diversità in tutte le sue forme – genere, età, nazionalità, cultura, religione e orientamento sessuale – arricchisca il luogo di lavoro offrendo alle persone l’opportunità di esprimere il proprio talento, sia individualmente sia collettivamente, e promuovendo la nostra capacità di adattarci a un mondo in continuo cambiamento. Come datore di lavoro che rispetta le Pari Opportunità, accogliamo e prendiamo in considerazione le domande di tutti i candidati qualificati, indipendentemente dalla loro provenienza.

Innovativa, senza compromessi, romantica, provocatoria, capace di riprodurre il potere delle emozioni e la manualità: tutti questi sono elementi che descrivono la moda secondo Alexander McQueen. Il marchio è sinonimo di sartorialità britannica, riconosciuto per la sua identità forte e per la capacità di celebrare una creatività senza freni. Fondamentale nella cultura di McQueen è l’accostamento tra elementi contrastanti: femminilità e mascolinità, fragilità e forza, tradizione e modernità. Il marchio è stato fondato nel 1992 da Lee Alexander McQueen, uno dei più grandi stilisti di moda del suo tempo, la cui eredità continua a vivere tutt’oggi.

Alexander McQueen

Alexander McQueen

La storia

Seán McGirr

Scopri le offerte di lavoro di Alexander McQueen

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