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 | Kering

Kering’s Fashion and Leather Goods Houses – Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen and Brioni – are renowned worldwide for their exceptional craftsmanship and distinctive creativity and character.

At the Houses Jewelry brands – Boucheron, Pomellato, DoDo and Qeelin – unique personalities are united with traditions of excellence thanks to the skills and creativity of their artisans.

Kering Eyewear is the one and only Luxury Eyewear company. Beginning as a startup in 2015, Kering Eyewear has grown exponentially since then, thanks to the strong support of the Kering Group, the extraordinary portfolio of 14 Luxury and Lifestyle brands and the best team of professionals in the industry.

We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. 
Explore our job opportunities and join the world’s most influential luxury Group.

Our Opportunity:We are currently looking for a Regional Sales Manager that will be responsible for the driving sales, creating and implementing regional sales plans as well as managing and developing wholesale accounts in the Western US and Canada region. Regional Sales Managers represent the company and product line to a specific region or group of clientele and is the first point of contact for the customer.How you will contribute:Drive wholesale sales by selling merchandise and building working relationships with clients;Meet and exceed personal and Wholesale department sales goals established by Senior Management;Achieve high levels of sales performance and results;Manage day to day relationships with accounts; provide customer service to wholesale accounts; Responsible for specific portfolio of clientele, vendors and accounts. Manage product and inventory movement, presentation, sales, repairs, and orders with each account; Promote and sell new business to accounts through suggestive sales techniques;Develops, implement and analyzes sales programs, and makes necessary adjustments as required;Establishes and implements sales goals within management guidelines. Monitor sales performance of vendor accounts and implement action plans when necessary;Evaluates and recommends Advertising and PR vehicles to support brand-awareness and sellout according to guidelines;Train, counsel and coach vendor and account representatives in product knowledge and selling techniques;Contact customers, prospect base and major accounts within the region on a continuous basis to promote product information and assure satisfactory customer service;Assesses and reviews potential new clients. Submits suggestions for review to corporate office; Understands and supports established sales policies and procedures to provide proper and effective treatment to customers and present accurate information; Reviews and resolves customer complaints in a professional and timely manner as directed and/or required;Conduct a continual search for new product information and business trends within the area of responsibility;Facilitate in collections if requested by Accounts Receivable and/or Wholesale Senior Management; Attend trade shows, exhibitions, sales meetings and trunk shows as required; Travels to customer locations to complete sales calls and training as required;Develop a business plan and sales strategy for the region that ensures attainment of company sales goals and profitability; Responsible for the performance and development of accounts; Provides timely feedback to Wholesale Senior Management regarding market trends and results; Establish sales objectives by forecasting and developing annual sales budgets for the territories within the region; Maintain contact with clients in the region to ensure high levels of client satisfaction; Performs other related duties as assigned.Who you are:Located in a travel hub on the West Coast of the United StatesMinimum of 3 years of proven sales experience in Jewelry or Luxury Goods preferred; Solid communication skills and effective presentation skills; Outstanding Public Speaking; Excellent Time Management and Organizational Skills; Must be Self-Motivated, Energetic, Proactive, Creative and a Problem Solver; Sound knowledge and experience with Outlook, Excel, Word, and PowerPoint;Demonstrated ability to develop plans, establish priorities and organize activities to optimize sales growth;Ability to build strong relationships with clients;Ability to travel frequently to clients with limited advance notice; international travel required.Foreign language a plus​Must have authorization to work in the USPomellato is committed to building a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience.  It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world.  As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, people of ALL abilities or other characteristics protected by applicable law.​A reasonable estimate of the current salary is $125,000 - $135,000 per year

Pomellato, handcrafted contemporary fine jewelry from Milan. Renowned for its colored gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewelry and watches.

Your opportunity    As Controlling Intern in Kering Italia, you will support the controlling department.How you will contribute  <ul><li>Support the team managing day-to-day controlling activities;</li><li>Participate to the monthly closings in the reporting group system (HFM);</li></ul><ul><li>Support the preparation of budget and forecast process;</li><li>Monitoring of performance and KPIs;</li><li>Analyze financial and business data with the creation of ad hoc analysis;</li></ul><ul><li>Support to accounting team of daily operations in SAP.</li></ul>Who you are  <ul><li>You are a student in Finance, Economics, Business Management or similar studies;</li></ul><ul><li>You have a good knowledge of MS Office, especially Excel;</li><li>You are Fluent in Italian with a strong command of English;</li></ul>Why work with us?    This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow.  Talent development is a managerial principle at Kering and we are committed to fostering internal mobility.  Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.    Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About Kering

A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin and Ginori 1735, as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2024, Kering had 47,000 employees and revenue of €17.2 billion.

BALENCIAGAShoes Industrialization SpecialistChi SiamoFondata in Spagna da Cristobal Balenciaga nel 1917 e traferitasi successivamente a Parigi nel 1937, la Maison definisce da subito le linee della couture moderna grazie alle sue numerose innovazioni stilistiche.Dal 2015 Demna ricopre il ruolo di direttore artistico, con l’obiettivo di preservare la visione del suo fondatore, grazie a collezioni all’avanguardia, la cui innovazione consiste nella proposta di modelli maschili e femminili prêt-à-porter e nel design di accessori e oggetti da collezione. Balenciaga si distingue oggi anche grazie al suo approccio moderno al digitale, allo sviluppo dei materiali e al suo rinnovato impegno sociale. Nel 2021, in occasione della 50 couture collection – la prima dal ritiro del suo fondatore nel 1968 - Demna ripropone una versione innovativa ed elegante dei modelli standard della Maison.Stiamo cercando un/una Shoes Industrialization Specialist che sarà inserito/a all’interno della divisione Calzature, presso la nostra sede di Scandicci (FI). La Tua OpportunitàLa risorsa sarà inserita nel team dell’Area Tecnica Calzature per seguire lo sviluppo e la progettazione dell’industrializzazione di calzature.Come ContribuiraiLa risorsa che stiamo cercando in particolare si occuperà delle seguenti attività:<ul><li>Effettuare l’ingegnerizzazione dei modelli al fine di garantire l’ottimizzazione dei tempi e dei consumi della produzione.</li><li>Collaborare con i fornitori – per quanto riguarda processi di lavorazione e tecnologie -  per l’individuazione dei metodi più corretti ed economicamente validi di produzione.</li><li>Trovare le soluzioni tecniche più idonee per assicurare standard qualitativi nella fase di produzione</li></ul>Chi SeiLa risorsa che stiamo cercando possiede:<ul><li>Esperienza pregressa nella mansione nel settore calzature donna (strutture, stampi, tomaie, forme, modellerie e materiali) di almeno 8 anni</li><li>Ottima padronanza dei processi calzaturieri</li><li>Conoscenza della lingua inglese (almeno B1)</li><li>Disponibilità a trasferte di lunga durata su territorio nazionale (veneto)</li><li>Disponibilità a frequenti trasferte sul territorio nazionale e internazionale</li><li>Problem Solving</li><li>Team Working</li><li>Capacità di adattarsi a diversi contesti e interlocutori</li><li>Buona conoscenza del pacchetto Office</li></ul>Perché Lavorare Con NoiQuesta è una fantastica opportunità per contribuire alla crescita di Balenciaga, che ha fatto della qualità e dell’innovazione la propria filosofia.Balenciaga si impegna a sviluppare la tua crescita professionale all’interno del Brand e del Gruppo Kering. Incoraggiamo i leader a creare, costruire e sostenere team performanti che portino avanti le proprie attività in modo eccellente. Supportiamo ogni persona nel raggiungere il massimo potenziale in un ambiente di lavoro stimolante ed appagante.Balenciaga si impegna nel promuovere e creare un ambiente di lavoro basato sulla diversità. Crediamo che la diversità, in tutte le sue forme – genere, età, nazionalità, cultura, disabilità, orientamento sessuale, etc - arricchisca il luogo di lavoro e l’esperienza dei nostri clienti.In qualità di datore di lavoro che sostiene le pari opportunità accogliamo tutte le candidature e selezioniamo i nostri talenti basandoci sulle competenze, in allineamento ai nostri valori aziendali.Il nostro obiettivo è preparare le persone al successo. E’ parte del nostro processo di selezione valutare con te come potresti eccellere all’interno del nostro Brand

At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?The Alexander McQueen Store Manager will lead and support all activities to achieve store business objectives, ensuring an unparalleled client experience. This role is responsible for setting up and implementing the strategy and vision for the store, providing recommendations and improvement plans based on store results.The ideal candidate must perform with a high level of integrity and take full ownership of the store operations, loss prevention compliance, human resources management, as well as visual merchandising presentation. The Store Manager leads by example and guarantees excellence in Client experience through local market knowledge and promoting the values and ambitions of the brand within the marketplace. They will drive excellence in all Client touchpoints through empowering and developing the store team.Leading the business <ul><li>Drive team to exceed Financial targets and maximize sales performances, contributing to the success of the entire store</li><li>Propose and develop action plans, through careful analysis of store performance.</li><li>Communicate with the team the company set KPI’s and identify strategies to ensure performance standards are met.</li><li>Represent the Company within the local market, identify opportunities to increase foot flow, attract new Clients, and build loyal relationships with the brand.</li><li>Be present on the sales floor, ensuring highest standard of approach and service to Clients.</li><li>Foster the omni channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients. </li><li>Meet store operating budgets by monitoring store expenses</li><li>Provide effective product feedback based on store needs, and participate in the buying session when requested</li><li>Proactively follow current competitors and fashion trends, industry news and new innovations in technology.</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy; partner with the appropriate internal departments for support</li></ul>Client Development<ul><li>Place the client above all. Lead by example to create a welcoming environment and to ensure the Team strives to meet the Client’s every need and request</li><li>Foster a client centric mindset developing and maintaining solid Client relationships and enforce meaningful after sales experiences to increase customer loyalty</li><li>Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients</li><li>Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events</li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting. </li><li>Foster a strong private appointment culture among the team</li><li>Collaborate with the Retail Head Office for the organization of local events defining a challenging and realistic target per Client</li></ul>Performance and Team development <ul><li>Oversee annual review process for all store employees and set annual employee goals  </li><li>Cascade relevant information from the business in an efficient way to ensure team alignment</li><li>Conduct monthly coaching sessions with team members to review performance and provide constructive, timely feedback </li><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping. </li><li>Ensure a consistent and branded onboarding experience for all new hires</li><li>Manage the allocation of staff resources and scheduling to effectively drive sales and ensure customer service</li><li>Partner with Retail Manager and Human Resource Manager for all employee relations issues to ensure effective resolution. </li><li>Act as a strong staff motivator, promoting team spirit through effective communication, and cultivating a positive and energetic environment. </li><li>Be a role model of House Code of Behaviors and ensure team abides by them</li><li>Master fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updates</li><li>Understand the needs and priorities, train and inspire the Store team on product knowledge, sales techniques, Client Services, and Company policies and procedures  </li><li>Identify talents within your team to propose for internal development opportunities, sharing the proposal with the Retail Manager and Human Resource Manager to define the correct development processes</li><li>Ensure strong cooperation between front and back of house to guarantee efficient operations</li></ul>  Store Operations <ul><li>Adhere to and enforce all company policies and procedures</li><li>Monitor store expenses and maintain store operating budget while aiming to reduce overall cost. Ensure timely submission of accounts payable invoices and cash disbursement polices</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target </li><li>Oversee the processing of daily incoming and outbound merchandise requests and shipments</li><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees</li><li>Support and maintain visual merchandising standards set by headquarters</li><li>Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters</li><li>Maintain the borrow log and consignment program ensuring that it is current and adheres with company policy and procedures. </li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviors </li><li>Significant sales management experience in retail, luxury retail, or service-related industry</li><li>Proven ability to drive store performance</li><li>Commercial awareness and strong business acumen, including key retail performance indicators</li><li>Coaching and development skills</li><li>Strong analytical skills</li><li>Entrepreneurial spirit </li><li>Strong budget management experience </li><li>Strong verbal and written communication skills and excellent organizational skills. </li><li>Being confident in public speaking and engaging with external stakeholder </li><li>Ability to manage competing priorities in a fast-paced environment. Open to change and new way of working</li><li>Able to manage pressure and maintain a positive working environment </li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays. </li><li>Ability to effectively create, manage and adhere to deadlines</li><li>Ability to be mobile for extended periods of time </li><li>Passion for the Fashion Industry</li><li>Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.We are currently looking for a Client advisor who will report to the Store Manager in our Artz store.Your opportunity To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador&#34; the philosophy and the culture of the BrandHow will you contribute? <ul><li>Provide exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci selling ceremony history and heritage.</li><li>Give advice to customers on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Build and strengthen relationships with customers, deal with different nationalities and/or personalities and always put the customers at ease.</li><li>Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones.</li><li>Guarantee cross and up-selling for all product categories.</li><li>Ensure the achievement of individual and store goals, enhancing and developing the business.</li><li>Foster open and constructive communication with team members, being always collaborative and proposing effective solutions.</li><li>Contribute to manage the visual display of the products in accordance with Gucci visual standards.</li><li>Ensure the products replenishment and physical inventory of merchandise.</li></ul>Who you are?<ul><li>A high achiever with a proven record of hitting sales targets.</li><li>A fashion passionate with a strong business acumen and strategic vision to develop the business high commitment to the Gucci brand.</li><li>An experienced face-to-face customer service provider. You are at ease initiating communication with your customers.</li><li>An excellent communicator with great interpersonal skills and the ability to foster customer relationships.</li><li>A flexible multi-tasker who thrives in a fast-paced, high-pressure, frequently changing environment.</li><li>A team player with a desire to be part of a strong, motivated, and considerate group with a common goal.</li><li>An experienced professional with focus on, fashion, retail or related fields.</li><li>A fluent Spanish and English speaker</li><li>A flexible person willing to work in a retail schedule, which will include evenings, weekends, and holidays.</li></ul>Why work with us? This is a fantastic opportunity to join the Gucci adventure and become part of a thriving team that offers possibilities to learn and grow. Talent development is a managerial principle at GUCCI, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. Discover more about Gucci at <a href="http://www.gucci.com/" target="_blank">www.gucci.com</a>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Your opportunityManaging the order to cash flow of the allocated customer portfolio in a timely and accurate way. Working along with the sales team on delivering customer service excellence and ensuring compliance with sales business policies.Key Responsibilities<ul><li>Managing customer master data ensuring timely maintenance, accuracy, completeness and integrity of all information</li><li>Managing order flow from order acquisition to order entry in compliance with agreed trade terms</li><li>Managing delivery flow by liaising directly with planning, logistics and customer whilst acting as first point of contact in the event of any query/issue</li><li>Managing backorders ensuring a clean sheet</li><li>Managing goods returns in compliance with agreed trade terms</li><li>Acting as customer’s first point of contact in case of commercial, logistics, product claims</li><li>Supporting sales events such as Sales Campaigns, brands/product presentations, customer onsite training, customer visits, etc. through active participation in both organizational preparation and execution</li><li>Issuing sales/customer-related reporting to the benefit of both sales team and customer</li><li>Implementing and enhancing customer service-related procedures, processes and systems</li><li>Participating to ad hoc sales-related activities and/or projects</li></ul>Who you are<ul><li>2 years of work experience in a B2B customer service environment preferred</li><li>Proven customer facing experience</li><li>Sales experience within a controlled environment of advantage</li><li>Experience with SAP implementation of advantage</li><li>Good business knowledge of order-to-cash flows.</li><li>Working knowledge of Incoterms and customs rules.</li><li>Fluent in English - French or Mandarin a plus</li><li>Working knowledge of Incoterms and customs rules</li><li>Good knowledge of sales principles and methods</li><li>Good working knowledge of Microsoft Office (Excel, Power Point, Word)</li><li>Team player</li><li>Customer-oriented</li><li>Problem solving</li><li>Negotiation-oriented</li><li>Focus on results</li><li>Self-motivated</li><li>Passion and enthusiasm</li><li>Curiosity and innovation</li><li>Clear and open communication</li><li>Trustworthy</li></ul>Why working with us?This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us Kering Eyewear is the world leader in Luxury and High-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

We are currently seeking a Customer Service Ambassador who will report to the Customer Service Ambassadors Manager based out in our Bridgewater (NJ) Office.

RUOLOGarantire la messa a punto dei modelli per la produzione, collaborando con gli enti di sviluppo e produzione, allo scopo di assicurare la fattibilità produttiva dei prodotti, in un’ottica di ottimizzazione dei tempi e dei costi; linea con gli standard qualitativi richiesti dall’Azienda.MISSIONE<ul><li>Effettuare l’industrializzazione dei modelli identificando la migliore metodologia da utilizzare in produzione per garantire l’estetica e la qualità richiesta</li><li>Individuare eventuali problemi tecnici nei nuovi modelli da produrre e trovare possibili soluzioni</li><li>Valutare i tempi, i costi e la fattibilità produttiva</li><li>Creare e condividere regolarmente reportistica sull’avanzamento delle attività</li><li>Raccogliere e condividere le informazioni tecniche, di aspetto e di processo con l’ufficio produzione e l’ufficio qualità.</li><li>Visionare e validare i primi pezzi qualità di produzione</li></ul>PROFILO<ul><li>Almeno 4/5 anni di esperienza nel ruolo di industrializzazione in aziende pellettiere nel mondo del lusso, o presso fornitori diretti</li><li>Esperienza decennale nel mondo della pelletteria in qualità di modellista</li><li>Ottima conoscenza di sistemi CAD e buona conoscenza del pacchetto Office</li><li>Forte predisposizione al problem solving</li><li>Ottime doti relazionali e capacità di lavorare in team</li><li>Disponibilità a viaggiare anche all’estero</li><li>Buona conoscenza della lingua inglese e/o francese</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background

A PROPOSITO DI SAINT LAURENT

Fondata nel 1961, Yves Saint Laurent è stata la prima casa di moda a lanciare il concetto del prêt-à-porter di lusso, creando nel 1966 la linea ‘Rive Gauche’, sinonimo di gioventù e libertà. Questo cambio ha rappresentato un primo passo cruciale nella modernizzazione della moda e ha rivoluzionato il paesaggio socio-culturale. 
Nel 1999, la divisione lusso del Gruppo Kering ha acquisito la maison Yves Saint Laurent e, sotto la direzione creativa di Anthony Vaccarello dal aprile 2016, continua a posizionarla ai vertici dell’universo del lusso. 
Oggi le collezioni Saint Laurent includono prêt-à-porter donna e uomo, scarpe, borse, piccola pelletteria, gioielli, foulard, cravatte e occhiali.

Job Description We are currently seeking a dynamic Client Care Advisor to join our EMEA Client Care team in Milan.This role is about ensuring all client inquiries are addressed across channels, providing the best experience, supporting both online and in-store operations and ensuring a seamless interaction with the brand.How you will contribute?<ul><li>Be a Brand Ambassador</li></ul><ul><li>Support the department with clienteling activities ensuring customer engagement</li><li>Offer personalized recommendations based on client preferences. Enhance the client experience and satisfaction, by staying fully informed and consistently updated on product details, brand information, collections, procedures and processes across channels</li><li>Ensure timely follow-ups and resolutions of customer issues, creating a positive and lasting brand impression</li></ul><ul><li>Key Tasks</li></ul><ul><li>Promptly handle inbound calls, emails, live chats and social media messages</li><li>Assist with the online, stores operations and omnichannel services</li><li>Make sure client data is accurately collected and regularly updated in the system</li><li>Handle customer feedback and resolve complaints</li><li>Provide support on after-sales services</li></ul>Who you are                                                                                           <ul><li>Mastering French, Italian and English (oral and written)</li><li>Previous experience in luxury retail or hospitality industry is a plus</li><li>Client-centric</li><li>Problem-solving</li><li>Excellent written and verbal communication skills</li><li>Strong attention to detail and organizational skills</li><li>Proficient in computer systems and great familiarity with IT tools</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Inspiring individuality with innovative craftmanship since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

Key Responsibilities1. VIC Program Development &amp; Infrastructure<ul><li>Build the end-to-end VIC management framework, including client segmentation, CRM optimization, and personalized service protocols.</li><li>Design exclusive client experiences (e.g., private viewings, bespoke design consultations, VIP events).</li><li>Develop tools and processes to track VIC preferences, purchase history, and engagement metrics.</li><li>Partner with marketing to curate tailored communications and collateral for VICs.</li></ul>2. Client Relationship Management<ul><li>Act as the primary liaison for top-tier clients, delivering unparalleled service and anticipating their needs.</li><li>Proactively engage VICs through personalized outreach, gifting, and invitations to exclusive brand experiences.</li><li>Resolve escalated client concerns with discretion and urgency.</li><li>Analyze client data to identify trends and opportunities for deeper engagement.</li></ul>3. Sales Team Collaboration &amp; Education<ul><li>Train and mentor sales teams on VIC engagement strategies, service standards, and CRM best practices.</li><li>Lead workshops on luxury clienteling, cultural nuances, and relationship-building techniques.</li><li>Work with sales to identify potential VICs and create individualized outreach plans.</li></ul>4. Performance &amp; Reporting<ul><li>Monitor VIC retention, lifetime value, and sales contribution; report insights to senior leadership.</li><li>Align VIC initiatives with regional sales targets and brand objectives.</li><li>Stay informed on luxury market trends, competitor strategies, and client expectations.</li></ul>

Role Overview

The role will design and implement an advanced VIC management program to deepen relationships with high-net-worth clients, drive loyalty, and maximize revenue. This role combines strategic infrastructure development, team leadership, and hands-on client engagement. This role will collaborate closely with the sales team to ensure seamless service for VICs while fostering a culture of client-centric excellence.

Kering Beauté is seeking a highly motivated and enthusiastic individual to join our Human Resources team as an HR Intern. This is a fantastic opportunity to gain valuable experience in all aspects of HR, working alongside experienced professionals in a fast-paced and dynamic environment. Responsibilities: Project support: Assist with various HR projects, including policy development, performance management, and employee engagement initiatives. Recruiting and onboarding: Assist with candidate sourcing, screening resumes, scheduling interviews, and onboarding new hires. Training and development: Support the development and implementation of training programs and initiatives. HRIS administration: Help maintain and update HR information systems and databases. Compensation and benefits: Assist with the administration of payroll, benefits, and other compensation-related tasks. Employee relations: Provide support with employee inquiries, resolving issues, and maintaining positive employee relations. Administrative tasks: Perform administrative tasks such as filing, data entry, and preparing reports. Qualifications:Currently pursuing a Masters degree in Human Resources Management, Business Administration, or a related field. Excellent communication and interpersonal skills. Strong organizational and time management skills. Proficient in Microsoft Office Suite. Ability to work independently and as part of a team. Strong attention to detail and accuracy.Passion for learning and contributing to a positive work environment.Benefits: Gain real-world experience in a dynamic HR department. Work alongside experienced HR professionals and learn best practices. Opportunity to contribute to the success of the company. Develop valuable skills and knowledge in various HR functions. Competitive internship stipend.Why work with us? You would like to join a “start-up” business unit within an agile team, make a difference and participate in the creation of a new area of expertise in a challenging and ambitious market context, where your inputs will be highly valued? Join our teams! Kering Beauté is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Kering Beauté, a Kering Group entity created in February 2023, is building a new area of expertise within Kering to ensure its Brands can fulfill their potential in the Beauty category which is a natural extension of their universe. Kering Beauté teams develop this new expertise for a portfolio of powerful Houses such as Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato and Qeelin. Our purpose is to create value for the Group and its Houses, drawing on each of their unique identity in a way that is fully consistent with their strategy and market positioning, putting innovation and creativity at the core while crafting tomorrow’s Luxury Beauty in a sustainable and responsible way.

Intitulé de poste : Stagiaire Assistant(e) Chef(fe) de Produit Haute Joaillerie &amp; Commandes SpécialesDescriptif de poste : Au sein du département Marketing International Boucheron, vous assistez au quotidien la Cheffe de produit Haute Joaillerie &amp; Commandes spéciales.Missions :<ul><li>Etre l’interlocuteur de l’équipe de vente sur l&#39;ensemble des enjeux liés aux commandes spéciales</li><li>Accompagnement des marchés dans le process de la commande spéciale et dans le suivi des demandes</li><li>Suivi du développement produit :<ul><li>Suivi quotidien des étapes de développement </li><li>Mise à jour des outils de suivi des Commandes Spéciales</li><li>Réalisation des devis de Commandes Spéciales</li><li>Coordination avec le département Pierres</li><li>Réalisation de brief créatif à destination du studio </li></ul></li></ul><ul><li>Organisation de shootings pour les pièces sorties de production</li><li>Préparation des outils de vente (écrins, certificats, gouachés …) et suivi de la livraison des commandes</li><li>Support Opérationnel à l&#39;équipe Marketing (analyses de ventes, aide aux présentations produits…) </li></ul>Liste non exhaustive Profil :Vous êtes issu(e) d&#39;une formation Ecole de commerce ou équivalent (Bac &#43;4/5), en stage de césure ou de fin d&#39;étude. Une première expérience de 6 mois dans l’univers de la joaillerie serait appréciée Qualités indispensables :<ul><li>Grande rigueur</li><li>Fort esprit d’analyse </li><li>Sens de l&#39;organisation</li><li>Esprit d’équipe</li><li>Aisance rédactionnelle</li><li>Esprit de synthèse</li><li>Sérieux(se)</li></ul>La maîtrise de l’anglais, d’Excel et de Powerpoint est indispensable.La maîtrise de Photoshop est un plus.Début: à partir de fin avril 2025Durée: 6 mois Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

BRIONI Store ManagerYour opportunityYou will drive sales implementing with concrete actions and according to the Retail Excellence guidelines the company strategy; being the Brand Ambassador. You will inspire and develop the team to successfully reach quantitative and qualitative target providing a unique in-store experience.How you will contribute<ul><li>Translating the yearly target assigning and monitoring weekly and daily individual objectives</li><li>Ensuring the efficacy of the induction program to the new staff and providing constant in-store training sessions to all the team, following company guidelines - being responsible of the brand and product knowledge of the team</li><li>Being able to build a loyal clientele through engaging and retaining activities leveraging all clienteling tools (client book, daily metrics...)</li><li>Constantly monitoring staff behavior and KPIs&#39; achievement and coach each team member defining specific development plan through monthly touch base</li><li>Implementing actions according to specific business opportunities (events, dedicated training sessions, sales targets, staff rotation)</li><li>Planning and scheduling the team and staff resources, according to the coverage of the floor</li><li>Managing the stock in the most effective way constantly keeping focus on sales</li><li>Managing operational activities (couriers, alterations, store cleanings, postage) optimizing cost, resources and time</li></ul>Who you are<ul><li>Bachelor Degree</li><li>At least 5 years in managerial position in luxury boutiques</li><li>Knowledge of high-end fashion field and current fashion trends</li><li>Fluent in English</li><li>Coaching &amp; Development</li><li>Business view</li><li>Drive</li><li>Flexibility</li><li>Networking</li><li>Customer Orientation</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving house in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Founded in Rome in 1945, Brioni is recognized as the world’s most prestigious menswear luxury house.

We develop and manufacture sartorial ready-to-wear, leather goods, shoes and eyewear with an unparalleled level of craftsmanship.

As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

We are currently seeking an Store Manager who will report to the Area Manager as part of our dynamic team in Palm Beach.

La tua opportunità:Stiamo ricercando un Addetto/a ai Forni che, riportando al diretto Responsabile di Reparto, entrerà a far parte della nostra Manifattura a Sesto Fiorentino (FI).Sarai parte del team degli addetti ai Forni, lavorando in coppia o in squadra nella gestione delle attività di conduzione e carico/scarico dei prodotti sui carri o sul nastro di cottura.Come Contribuirai:<ul><li>Carico e scarico dei prodotti sui carri o sul nastro di cottura seguendo le specifiche indicazioni di posizionamento del prodotto;</li><li>Controllo qualità del prodotto in entrata e in uscita dalla cottura;</li><li>Utilizzo di transpallet per il trasporto delle unità di movimentazione contenenti il prodotto all’interno della area di lavoro.</li></ul> Chi sei:<ul><li>Hai maturato esperienza nel lavoro su turni;</li><li>Sei disponibile a lavorare su 3 turni (compreso il turno notturno);</li><li>Possiedi una spiccata predisposizione a lavorare in squadra;</li><li>Sei puntuale e responsabile.</li></ul>

About As: 

A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way.

Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to 'empowering imagination' in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

Houses

Couture and Leather Goods

Jewelry

Ginori 1735

Kering Eyewear

Kering Beauté

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