GUCCI Team Manager

Key Accountabilities

• Staff Management

• Support Store Manager in the implementation of training programs, evaluation and motivation of staff in order to achieve sales objectives 
• Identify any staff development needs and communicate to Store Manager
• Maintain effective and regular communication with CAs in order to ensure complete delivery of missions set by Store Manager
• Monitor and implement staff scheduling as defined by Store Manager
• Assume staff consultation and coaching duties as necessary

• Store Maintenance

• Ensure proper visual merchandising is maintained according to Gucci guidelines, both in the window and in-store displays
• Monitor store cleanliness both on and off the sales floor, and ensure Gucci housekeeping guidelines are met
• Monitor and review stock level together with customer needs/buying trends, and advise Store Manager of any suggestions necessary to increase sales

• Sales & Service Management

• Monitor staff performance to ensure that excellent customer service is maintained
• Implement action plans set by Store Manager to develop sales for each product category and clienteling
• Be aware of local trading environment and its impact on our sales, including competitors’ trading activities

• Administrative Management

• Ensure all company information received from Store Manager is communicated to staff as appropriate
• Conduct daily audit of stock management including merchandise receipt, transfers and sales
• Produce routine reports (weekly, monthly) as required by Store Manager

• Communication and Reporting

• Provide Store Manager with reviews and updates on various issues relating to staff management matters
• Discuss with Store Manager any suggestions relating to business issues in order to facilitate improvement in store management