QEELIN Contract After Service Coordinator

Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.
Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.
Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.
 

Qeelin is part of the global Luxury group Kering.
 

To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.

HOW YOU WILL CONTRIBUTE 

• Answer after-sales service enquiries from worldwide markets
• Support and assist in monthly reporting on after-sales service cases worldwide
• Liaison with vendors, worldwide local workshops for handling repairs/services, contracts, quotations, delivery, improvements, etc.
• Administrative work or any ad-hoc tasks assigned by the supervisor

WHO YOU ARE

• Diploma or above 
• At least 2 - 3 years working experience in customer service; Prior experience in retail industry is preferred
• Proficiency in Microsoft Office (Excel and PowerPoint) 
• Customer oriented and willing to make decision
• Good interpersonal and communication skills
• Proficiency in English & Chinese (written & spoken), Mandarin is a plus

WHY WORK FOR US?

Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast-paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

Data collected will be for recruitment purpose only.