06/14/2024
BOTTEGA VENETA Client Advisor
Bottega Veneta - Fixed Term (Fixed Term)
ROMA - Italy
Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
We are currently seeking a Client Advisor (fixed term) as part of our dynamic team in Roma Condotti Store
How you will contribute?
- Finalize sales targets achievements in line with company strategy
- Embraces the clienteling culture of building strong and long-term relationship with clients
- Collect and update client information to ensure an efficient use of CRM
- Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
- Understands luxury, the collections and fashion trends
- Works on silhouettes, brings alternative items to get clients to discover more about the collection
- Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues
- Knows and applies company policies, procedures and guidelines
- Keeps the stock tidy, knows and monitors stock deliveries and availability, communicates in a timely manner out-of-stock merchandise and any other useful information
Who you are?
- Previous Sales experience of 1-2 years preferably in Fashion & Luxury contexts
- Excellent client service attitude and high flexibility to adapt to several types of Clients
- Excellent communication and emphatic skills
- Good team player
- Multitasking, flexible
- Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio
- Fluency in English and Italian is mandatory
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.