BOTTEGA VENETA Global E-Commerce Operations Specialist (Maternity Replacement)

We are currently seeking an Global E-Commerce Operations Specialist as part of our dynamic team in Milan.

How you will contribute:

• Support and optimize all the activities related to e-commerce operations
• Coordinate the activities related to product operations: masterdata, pre orders and deliveries
• Work with the OMS and Supply Chain teams in order to optimize all stock processes
• Monitor stock status of items on bottegaveneta.com
• Support flows for the day-to-day operation activities: backorders, faulty items, WH issues etc.
• Collaborate cross-team interacting with Supply Chain, Merchandising, Retail, Back Office and Client Service
• Be the point of contact for all warehouses globally
• Coordinate activities related to packaging, special projects, personalization
• Set-up new operations flows and activities when needed
• Elaborate weekly, monthly and seasonal reports
• Benchmark, scout and propose any relevant activity that could be beneficial to our E-commerce and Omnichannel environment

Who you are:

• Ideally 2 years of experience in e-commerce, preferably SFCC platform based.
• Excellent project management skills, including multi-tasking, prioritization and organization in a deadline driven atmosphere (balancing emergencies vs scheduled project work).
• Capacity to interact with different internal teams, identifying needs and solutions.
• Capacity to manage PIM and to work with cross-functional teams including tech & software development teams.
• OMS (Manhattan) and JDA knowledge is a strong plus
• Passion and knowledge of the Luxury Fashion ecosystem, curious about industry trends and best in class models
• Strong interpersonal, team-playing and communication skills
• Fluent in English (Italians and French are a plus)
• Advanced level skills in Microsoft Office Suite. Knowledge of Jira, Confluence and ticketing system is a plus

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.