BRIONI - Bespoke Ambassador (Bruton Street)

Your opportunity

You will be a key ambassador for our brand providing a distinctive and extraordinary luxury experience both in store and in our clients homes nurturing a genuine and long-term relationship. Within the store you will be a point of reference for the execution of sales and clientelling actions, with the objective of reinforcing existing clients’ loyalty to the Brand and recruiting new potential customers;

How you will contribute

• Create and develop longstanding relationships with clients, personal shoppers, stylists and concierges which translate into concrete business results and enhance Brand image.
• Meet and exceed the financial targets set by the HQ and Store Management contributing to the overall business result
• Gather information about the market: new trends, events, competitors’ activities and products and feed back to Store Management
• Effectively interact and collaborate with colleagues within the store and the wider company
• Respect Brioni standards and procedures, promptly sharing possible issues and risks with management
• Identify potential business opportunities and implement specific action plans to maximize formalwear business results and KPIs
• Work closely with the Regional Tailor managing store events, and at home services
• Maintain a high level of housekeeping in the store area with particular focus on updating the fabric bunches regularly and keeping the bespoke display in good order.
• Plan the bespoke business month by month, reporting expected appointments, acquisitions, closures and and fittings to store management

Who you are

• At least 5 years of experience in Retail, ideally in Men’s Formalwear
• Knowledge of, and passion for sartorial culture
• High standard of spoken and written English
• Ability to execute a wide range of clientelling strategies to initiate, retain and develop the relationship
• Good attention to detail and ability to plan, execute and follow up
• Commercial mindset and pro-active attitude towards generating business
• Clear communicator with the ability to engage and influence clients and key stakeholders alike
• Knowledge of Luxury retail standards with regards to processes, service level and expectations

Why work with us?

This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.

Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.