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- GUCCI _Client Advisor_Harrods
02/10/2025
GUCCI _Client Advisor_Harrods
Gucci - Regular
London - United Kingdom
Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.
We are looking for a Client Advisor to join our team in Harrods on a full time permanent contract
Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Key Accountabilities
- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
- Effectively uses cross- and upselling techniques to maximize sales opportunities
- Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
- Combines styling knowledge with the ability to mix-and-match products to best serve the client
- Develops local and international client base and seeks to recruit and develop top clients