ALEXANDER MCQUEEN Assistant Store Director, Las Vegas Wynn

At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:

• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
• Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  

How will you contribute?

We are currently seeking a Assistant Store Director at our Las Vegas Wynn boutique. The Assistant Store Director will report to the Store Director.  

How you will contribute:

• Be an ambassador to the brand and promote the culture of the Alexander McQueen House internally and externally
• Ensure store atmosphere upholds the House image
• Assist the Store Director in ensuring floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
• Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
• Ensure that the store team delivers the best possible client experience with every type of engagement
• In partnership with Store Manager/ Director, create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
• Build a network of Key Opinion Leaders (KOL’s) who have an impact on local and international luxury business, promoting client loyalty and retention
• Create and maintain a positive work environment with teams and throughout store network including cross functional partners
• Attract, retain talent from outside of the store
• Continually coach and develop internal teams so they achieve goals and are set up for success with growth opportunities within the organization
• Attend and lead store meetings as required by the business
• Ability to manage and resolve conflict in the workplace
• Ensure the image of the store is in line with corporate standards and store team is upholding these standards
• Ensure VM of the store is done according to VM guidelines, with a mindfulness of best-selling styles per category
• In partnership with store Inventory Control team, oversee Omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs. (Inclusive of any 3rd party fulfillment where applicable)
• Ensure accuracy of overall physical inventory including regular Cycle Counts, inventory reconciliation and adjustments are completed in accordance to company guidelines
• Initiate and ensure completion of Store-to-Store transfer requests
• Oversee After Sales program to repair client relationships and build brand loyalty
• Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
• Ensure all COG’s (Client Owned Goods) are maintained and managed in accordance with the Company’s COG policy
• Ensure that all the processes are compliant with legal, safety, and internal procedures
• Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
• Additional projects/ responsibilities may arise in accordance with the needs of the business

Who you are:

• At least 3+ years of experience in a managerial position
• Experience within luxury retail and/or service preferred
• Ability to effectively create, manage and adhere to deadlines
• Familiar with key retail performance indicators
• Adaptable, a sense of openness, active listener, and compassionate
• Advanced organizational skills, writing and communication skills
• Expertise in Microsoft Office 365 Suite
• Comfortable and savvy with computer technology, including PC and iOS devices
• Travel approximately 10% of the time
• Ability to lift 25+ lbs.

Why work with us?

This is a fantastic opportunity to become part of a dynamic sales team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.