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    09/12/2024

    Alexander McQueen_Retail Operation Coordinator

    Alexander McQueen - Regular
    Tokyo - Japan

    Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Operations: Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations. Sub-Job Family Description - Retail Operations: Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

    Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

    Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 

    At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:

    •Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
    •Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
    •Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
    •Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

    SUMMARY
    This position is responsible to support managing the retail and store operations.
    The key success factor for this position is to support the execution and facilitation of the retail / store operation to be more efficiently on a daily basis. 

    ESSENTIAL DUTIES AND RESPONSIBILITIES
    - Updating and summarizing the Monthly sales performance.
    - Office administration : Various type of ordering support which is relevant to the retail activities / store operation.
    - Daily communication with store staffs to ensure store operation standards. (includes VM)
    - Communicating with the business partners such as department stores in order to manage the sales promotion.
    - Collaborating with different teams to implement the retail activities across the stores.
    - To perform other related ad hoc tasks and projects where necessary

    QUALIFICATIONS
    - Matured retail experience at least 5-years in luxury or fashion industry.
    - Requires strong sense of high-end fashion with sound knowledge.
    - Well organize and possess strong leadership, communication, and interpersonal skill
    - Hard-working professional, with ‘hands-on’ and open-minded attitude
    - Good command of both spoken and written English and Japanese
    - Good PC skills such as MS Office

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