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    26/07/2024

    BOTTEGA VENETA Retail Excellence & Operation

    Bottega Veneta - Regular
    Tokyo - Japan

    Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Operations: Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations. Sub-Job Family Description - Retail Operations: Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

    Retail Excellence & Operation Specialist is responsible for putting retail strategy into specific actions in/for the stores to maximize performance, leveraging sales & client analytics, business insights in line with KPIs.

    How you will contribute

      As a Retail Excellence Specialist, you are accountable for the scope outlined as below to maximize the store performance.

    Retail Excellence & Performance

    • Provide performance analysis for stores to achieve topline to support Flagship store and Area Managers, supporting planning w/. MD and Client Engagement (CE) team (e.g. MTO/OTOs)
    • Work with Retail Excellence & Operations manager to plan sales incentive schemes/programs by providing sales data analytics and insights
    • Runs performance analytics to provide insights by using Power BI and relevant sales systems to extract sales, KPI data and analyze sales by store and report stores KPIs, sales trend and focus actions based on results and retail strategy
    • Supports retail projects i.e. pop ups by providing data analytics/ insights

    QUALIFICATIONS                                                                                              

    • Minimum 6 years of retail business experience, luxury retail experience is a great plus
    • Experience in sales data analytics
    • Commercial awareness and retail business acumen
    • Excellent comprehensive skills
    • Proficiency in Japanese and English

    DESIRED CHARACTERISTICS                                                                                              

    • Strategic thinker
    • Attention to detail
    • Excellent team player with effective stakeholder management
    • Proactive problem-solving attitude and self-management in ambiguities

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