SAINT LAURENT - WW Retail Trainer

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

We are currently seeking a WW Retail Trainer who will report to the WW Retail Training Manager, as part of our Retail Excellence team based in Paris 7ème.

ROLE

The role of the Retail Trainer is to create, promote, facilitate, monitor, and measure the impact of blended innovative learning solutions on people development and performance, for all the layers of retail teams (client advisors, store management, regional management), on a worldwide scope.

MISSION

Training (Facilitated Classroom / On-Job Training (OJT) / Online & Blended)

You will be required to train our regional teams through train the trainers workshops, and also conduct actual sessions and workshops in classroom or on-the-job, that includes conducting online and webinar trainings and workshops

Training types include:

• TTT of regional teams on newly developed content
• Saint Laurent Client experience trainings & workshops
• Saint Laurent Clienteling trainings & workshops
• Onboarding & Induction HQ trainings & presentations
• Technical trainings on retail tools

Training content design, engineering & development

With a blended-learning approach and adult learning principles in mind, you will support the development of materials including digital content (self-learning & in-store activities), slide decks, participant handouts, facilitator’s guides, and other tools/materials.

Training Coordination & Deployment

You will work closely with the WW Operations and Performances teams, and also the Regional Training leaders to assess needs, define priorities and coordinate events and activities for our sales associates and store leaders

Reporting & Analysis

You will monitor and analyze business, people, and training KPIs to identify learning solutions to impact sales, learning retention and implementation

PROFILE

Competencies

• At least 5 years’ experience in a similar role, in training departments and/or in roles where training and developing others was part of the job mission
• Highly developed communication skills, including outstanding presentation skills
• Must possess a positive, solution-oriented, team-first and client-focused attitude
• Familiar working with retail stakeholders at all levels of an organization
• Strong Retail Business Orientation
• Mastering of adult learning techniques
• Experience in Digital Learning
• International experience and strong cultural sensitivity are preferred
• Fluency in English; knowledge of other languages is welcome
• Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems)
• Experience in client-facing role in retail is a plus

Soft skills & mindset

• Thinks in a connected way, understanding how your decisions impact others
• Generates insights from a wide range of available internal and external trends around Inclusion, Diversity, Equity & Belonging and turns them into effective strategies and programs.
• A flexible mindset, at ease with changes and new ways of working
• Exceptional at coaching others and helping people across the organization to release their potential.

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.