KERING EYEWEAR Junior Order Portfolio Analyst

Your opportunity

Maintain and further enhance the luxury customer service experience directly supporting our North American Commercial Optical Sales Team by meeting both the organization and operational targets in order to maximize business opportunities.

Directly and proactively manage the North America OS Prospect New Account Setup and Master Data Account Management and Maintenance. Key Stakeholder for Buying Group and Alliance group account updates in alignment with business strategy.

How you will contribute

• Work directly with key stakeholders to ensure Prospect new account conversion is processed timely in SAP.
• Manage account maintenance requests, change of ownerships, prospect accounts, and acquisitions
• Utilize CRM, Microsoft Dynamics, SAP, Power BI, and other large databases to create tickets, process credits, and make changes to the master data
• Prepare weekly prospect reports to provide analysis and recommendations to improve the conversion rate and profitability
• Present prospect analytics on a monthly basis to district managers, credit managers, and credit representatives to ensure consistent flow on the company’s order portfolio
• Communicate with brand ambassadors and sales support on domestic and international orders for expedited delivery times
• Participate in the weekly Portfolio calls with the Commercial Optical Sales Team, Planning, Logistics, Credit and the Head of Sales Operations.
• Identify perimeters for the Commercial Team to follow in order to drive a clean portfolio.
• Work closely with Credit to support in driving orders on credit block and pre-pay.
• Real time update to the OS Portfolio Operative, highlighting in detail the process flow and mapping for each process associated to the Prospect New Account Setup and Master Data Account Management and Maintenance.
• Enter New account POP Orders and monitor Portfolio for the North American Optical Sales Channel working with Trade Marketing.
• Enhance and adhere to internal-related procedures, processes, and systems to elevate our Luxury Experience Indirectly and Directly.
• Participate to ad hoc sales-related activities like sales events or projects as needed.
• Ensure DM Checklist is complete and work back with the commercial team if needed
• Systemically apply DM checklist and ensure timely new account order release
• Communicate to Customer Service once accounts are made live in order to action the Customer Welcome Kit.
• Buying Group (BG) and Alliance Account updates (master data maintenance) and verification while monitoring the (BG) inbox
  • Place accounts on hold, release (SAP), close accounts and take out of the hierarchy
  • Update credit/ portfolio team on account holds/ releases/ closures and if a customer goes direct to (BG) and vice versa
  • Update master data for Canada and update closure request to master data for (Canada)

Who you are
• You are Bachelor’s graduated in accounting or business administration, or have equivalent business experience

• You are fluent in English, French of advantage
• You can prove working knowledge of SAP and BI of advantage

• You can prove solid working knowledge of Office Pack, Excel in particular

• You have very good business knowledge of order-to-cash flows

• You have solid strong analytical skills

• You are detail-oriented and business-driven

• You are a problem-solver with strong focus on results
• You are well spoken, confident with strong communication skills
• Teamwork is on page number one for you
• You have a high demonstrable level of flexibility 
• Empathy, passion and enthusiasm best describe you
• You are genuinely curious and embrace innovation 


Why work with us?
This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.