BOTTEGA VENETA VIC Experience & High End Manager, NY Residence

We are currently seeking a VIC Experience & High-End Manager who will report to the NY Residence Manager at our flagship in Madison Avenue. The VIC Experience & High-End Manager will drive sales growth by delivering personalized service to our top clients.

How you will contribute:

• Collaborate closely with the NY Residence Manager and Coordinator to ensure the seamless management of the Residence.
• Host top clients, delivering a personalized and exceptional experience that reflects the brand's luxury standards.
• Meet and exceed monthly sales goals and KPI's through client outreach, developing new top clients via appointments and consignments, and informing all clients of new collection deliveries, in-store events, and relevant brand initiatives.
• Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI's and close sales.
• Increase the number of VICs in our portfolio by actively prospecting and engaging with new high-potential clients.
• Facilitate appointments outside the Residence by partnering with hotels, showrooms, and other external partners.
• Support the client retention and acquisition strategies to strengthen loyalty and broaden our client network
• Actively stay connected to the luxury community by attending local or international events fostering new relationships for the business growth.

Who you are:

• Strong understanding of the Luxury high-end business and event planning
• Excellent communication and presentation skills, ability to engage and influence internally and externally
• Entrepreneurial spirit with the ability to work cross-functionally and navigate quickly changing environments
• Strong attention to detail and analytical skills
• 5-6 years of professional experience in VIC Relations, Marketing, and/or Retail

New York Salary Range:
 

Salary range of $70,000 - $80,000 annually (plus commission eligibility)

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

EOE MDFV