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 | Kering

Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen et Brioni : les Maisons du pôle Couture et Maroquinerie de Kering sont reconnues dans le monde entier pour leur savoir-faire exceptionnel et leur identité créative unique.

Boucheron, Pomellato, DoDo et Qeelin : grâce au savoir-faire et à la créativité de leurs artisans, les Maisons du pôle Joaillerie de Kering combinent des identités singulières et une tradition d’excellence.

Fondée en 1735, la manufacture de porcelaine de Doccia, devenue Ginori 1735, est un fleuron de la tradition de porcelaine italienne.

Kering Eyewear est un acteur majeur de la lunetterie de luxe. Fondée comme une startup en 2015, elle conçoit, développe et distribue les 14 marques de son portefeuille exceptionnel.

Kering Beauté est l'entité dédiée au développement d'une expertise Beauté au sein de Kering, et à l'exploitation d'un portefeuille de marques puissantes.&nbsp;

Nous sommes à la recherche de collaborateurs passionnés par l’univers du Luxe, décidés à faire la différence et désireux de façonner l’avenir de notre secteur.
Découvrez nos opportunités de carrière et rejoignez le groupe de Luxe le plus influent au monde.

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – CaliforniaFor individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $16.50 USD to $18.00 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

HOW YOU WILL CONTRIBUTEGENERAL RESPONSIBILITIES<ul><li>Achieve sales goals</li><li>Opening and closing of the store</li><li>Ensure stockroom is organized and is set up properly so staff can easily access merchandise</li><li>Assist management in overseeing day-to-day operations of store</li><li>Work towards balanced strengths in sales, operations, merchandising and personnel management</li><li>Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff</li><li>Ensure that Customer complaints and feedback are handled appropriately and in a timely manner</li><li>Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary</li><li>Enforce all sustainability policies that are implemented by the company both locally and globally</li></ul>STOCK, INVENTORY &amp; LOSS PREVENTION MANAGEMENT<ul><li>Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution</li><li>Cash Registers &amp; Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits</li></ul>VISUAL MANAGEMENT<ul><li>Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards</li><li>Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed</li></ul>STORE MAINTENANCE MANAGEMENT<ul><li>Oversee daily cleaning and physical up-keep of the inside and outside the store</li><li>Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property</li><li>Ensure proper levels of supplies are on hand at all times</li></ul>WHO YOU ARE  <ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role, exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Houston Galleria team as a Sales &amp; Client Advisor with Keys who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

Nous sommes actuellement à la recherche d’un(e) Data scientist Performance Intern pour intégrer l’équipe TEC- GLOBAL OPERATIONSVotre opportunitéNous recherchons un(e) étudiant(e) motivé(e) pour rejoindre notre équipe afin de nous aider dans la mise en place de notre projet d’Intelligence artificielle/Machine Learning. Dans ce rôle, vous travaillerez en tant que membre de l&#39;équipe “Performance Management”, en contribuant à la mise en œuvre, à la coordination et à l&#39;amélioration de nos outils d’analyse de données.Il s&#39;agit d&#39;une excellente occasion d&#39;acquérir une expérience pratique dans le monde de la donnée et de l’Intelligence Artificielle tout en travaillant sur des initiatives significatives en faisant ce qui suit :Comment vous allez contribuerEn industrialisant nos outils de détection d’anomalies.Nos outils collectent à l’échelle du groupe une quantité importante d’informations, nous souhaitons détecter et prévoir les anomalies de nos équipements en temps réel en analysant ces informations. Vous serez libre de proposer de nouveaux algorithmes afin de perfectionner ceux qui sont en place. Vous devrez montrer de l’intérêt pour le temps réel, notre objectif étant de réaliser cette détection en temps réel. Qui êtes-vousVotre style de travail est proactif et indépendant.Vous êtes prêt(e) à travailler en équipe avec une passion pour l&#39;amélioration continue et l&#39;utilisation de méthodes agiles.Vous êtes prêt(e) à investir du temps pour arriver à un système réellement performant. Les technologies récentes (Kafka, Spark, HDFS, S3, Minio, Alloy, Jupyter, … ) vous sont familières. Anglais courantPourquoi nous rejoindre ?Nous vous fournirons un mentorat continu et des conseils de la part de collègues plus expérimentés afin de favoriser votre développement professionnel.A travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Groupe de Luxe mondial, Kering regroupe et fait grandir un ensemble de Maisons emblématiques dans la Mode, la Maroquinerie et la Joaillerie : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. En plaçant la création au cœur de sa stratégie, Kering permet à ses Maisons de repousser leurs limites en termes d’expression créative, tout en façonnant un Luxe durable et responsable. C’est le sens de notre signature : Empowering Imagination. En 2023, Kering comptait 49 000 collaborateurs et a réalisé un chiffre d’affaires de 19,6 milliards d’euros.

Rejoignez-nous pour façonner à nos côtés le Luxe de demain.

La tua opportunitàAll’ interno del team “General Services, Facilities, H&amp;S and Procurement” ti occuperai della gestione degli edifici e dei loro impianti e servizi. Sarai inoltre di supporto alla Direzione nelle attività di gestione e monitoraggio dei “cantieri” aziendali legati ai progetti di investimento all’interno della Manifattura e sui negozi Ginori 1735.Come ContribuiraiGestione e coordinamento dei servizi tecnici di stabilimento:<ul><li>Analisi del fabbisogno tecnico di stabilimento e dei Negozi Ginori 1735</li><li>Definizione dei Piani di Manutenzione (linee di processo escluse)</li><li>Gestione tecnica e operativa degli edifici: accensioni, inversione stagionale impianti;</li><li>Manutenzione dei fabbricati e degli impianti: muratura, tubazioni, impermeabilizzazione, problemi elettrici, impianti elevatori;</li><li><a href="https://www.appvizer.it/rivista/organizzazione/cmms/manutenzione-preventiva" target="_blank">Manutenzione preventiva</a>: centrali, controllo impianti, prevenzione guasti e analisi sulla durata di impianti, attrezzature e macchinari;</li><li><a href="https://www.appvizer.it/rivista/organizzazione/cmms/manutenzione-preventiva" target="_blank">Manutenzione attrezzature</a>: carrelli elevatori, paranchi etc..</li><li>Realizzazione di ampliamenti e ristrutturazioni edilizie: assistenza alla redazione di capitolati, supporto alla D.L.;</li><li>Gestione, monitoraggio e corretta prioritizzatine delle richieste di intervento straordinarie all’interno dei reparti produttivi (quest’ultimi esclusi);</li><li>Gestione degli impianti e coordinamento con i fornitori esterni per le modalità di intervento in relazione ai i contratti di manutenzione stipulati;</li><li>Coordinamento e supervisione rispetto alle Verifiche periodiche obbligatorie degli impianti e dei servizi</li></ul>Gestione delle Utenze e dei Servizi in ottica di sviluppo sostenibile:<ul><li>Gestione, monitoraggio e ottimizzazione delle Utenze in un’ottica di efficientamento e compliance con le esigenze aziendali e alle direttive del gruppo Kering (En.Elettrica, GAS, Acqua, Telefonia, Rete Dati, ecc..)</li><li>Analisi e controllo dei consumi energetici con dettagliata verifica delle condizioni standard e pianificazioni di azioni di miglioramento</li></ul>Supervisione e coordinamento dei cantieri di lavoro aziendali:<ul><li>Supporto e collaborazione con provider esterni nella redazione dei progetti di intervento;</li><li>Preparazione delle documentazioni per le gare di appalto;</li><li>Gestione delle attività preparatorie ai cantieri di lavoro in coordinamento con il calendario di lavoro della Manifattura;</li><li>Controllo e monitoraggio della esecuzione dei lavori rispetto alle roadmap definite;</li><li>Attività di verifica finali, con collaudi e controllo delle documentazioni di fine lavori.</li></ul>Controllo e Supervisione della Sicurezza e della conformità normativa delle infrastrutture:<ul><li>Verifica del rispetto delle normative e predisposizione degli eventuali piani di adeguamento;</li><li>Verifica e rispetto dei controlli periodici previsti dalla normativa: recipienti sotto pressione, impianti messa a terra;</li><li>Controllo e supervisione degli impianti e delle aree tramite opportuna rete di sensori, dispositivi di allarme.</li></ul>Chi sei<ul><li>Laurea in Ingegneria o percorsi di studi affini</li><li>Esperienze pregresse di almeno 5 anni in ruoli analoghi</li><li>Ottime capacità di coordinamento di stakeholders interni ed esterni all’ organizzazione</li><li>Ottime capacità organizzative e di gestione di molteplici progetti contemporaneamente</li><li>Utilizzo avanzato del pacchetto Office</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us

A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way.

Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

Job Description We are currently seeking a dynamic Client Care Advisor to join our EMEA Client Care team in Milan.This role is about ensuring all client inquiries are addressed across channels, providing the best experience, supporting both online and in-store operations and ensuring a seamless interaction with the brand.How you will contribute?<ul><li>Be a Brand Ambassador</li></ul><ul><li>Support the department with clienteling activities ensuring customer engagement</li><li>Offer personalized recommendations based on client preferences. Enhance the client experience and satisfaction, by staying fully informed and consistently updated on product details, brand information, collections, procedures and processes across channels</li><li>Ensure timely follow-ups and resolutions of customer issues, creating a positive and lasting brand impression</li></ul><ul><li>Key Tasks</li></ul><ul><li>Promptly handle inbound calls, emails, live chats and social media messages</li><li>Assist with the online, stores operations and omnichannel services</li><li>Make sure client data is accurately collected and regularly updated in the system</li><li>Handle customer feedback and resolve complaints</li><li>Provide support on after-sales services</li></ul>Who you are                                                                                           <ul><li>Mastering French, Italian and English (oral and written)</li><li>Previous experience in luxury retail or hospitality industry is a plus</li><li>Client-centric</li><li>Problem-solving</li><li>Excellent written and verbal communication skills</li><li>Strong attention to detail and organizational skills</li><li>Proficient in computer systems and great familiarity with IT tools</li></ul>

INSPIRING INDIVIDUALITY WITH INNOVATIVE CRAFT SINCE 1966, CREATIVITY LIES AT THE HEART OF BOTTEGA VENETA.
BORN IN VICENZA, THE HOUSE IS ROOTED IN ITALIAN CULTURE YET MAINTAINS A GLOBAL OUTLOOK.
AN INCLUSIVE BRAND WITH EXCLUSIVE PRODUCTS, BOTTEGA VENETA IS AS MUCH OF A FEELING AS IT IS AN AESTHETIC.

ROLE As a Sales Associate of Saint Laurent your role will entail actively contributing to the store sales by providing a remarkable and memorable service to all internal and external clients.  You will also support the management team through representing the Company, upholding brand and image at all times.MISSION <ul><li>Maximize sales and provide excellent customer and after-sales service</li><li>Actively develop new clients and consistently strengthen existing client relationships</li><li>Play an active role in maintaining a positive and professional working environment</li><li>Highlight the house differentiation by maintaining a high level of product knowledge and keep up to date with market trends and competitors</li><li>Possess the ability to work well in a team and the willingness to support and assist your colleagues</li><li>Promote the brand’s culture internally and externally, acting as a brand ambassador at all times</li><li>Maintain organisation, grooming and appearance standards, whilst respecting guidelines</li><li>Actively support management with key in store processes to ensure compliance and standards</li><li>Contribute and support with the back of house operations and processes, e.g. stock control and inventories</li></ul>PROFILE <ul><li>Experience in the sale of luxury goods or retail</li><li>Product sensitivity and a strong market/fashion trend knowledge</li><li>Excellent interpersonal skills</li><li>Adaptability, natural curiosity and authenticity</li><li>Commitment to take part in innovative projects</li><li>Open-minded and creatively driven</li><li>Sales orientated and ambitious</li><li>Team player full of drive and optimism</li><li>Willingness to learn and improve</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT 
Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.  Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

目的と職責&#xff1a;メゾンのアンバサダーとしてのあなたの責任は、ブティックマネージャーと共にチームを管理し、クライアンテリングとオペレーションの卓越性を高めることにより、ブティックのパフォーマンスと収益性を最大限に成長させるためのサポートを行う事です。職務内容&#xff1a;1. チームマ ネジメント&#xff06;ピープルデベロップメント 、 労務管理<ul><li> スタッフとブティックマネージャーのパイプ役として機能し、メゾンのビジョンと戦略を確実にチームに伝達する。また、それがどのようにチーム全体または各スタッフに影響するかを理解し、適宜動機づけを行う。</li><li>ブティックマネージャーと協業し、スタッフの個々の成長を促す為のアクションプランを、リテールマネージャーやトレーニングチーム、HRと共に策定し実行する。また、常に自分の後進育成を念頭に置いて人材育成に努める。 </li><li>組織の長期的安定と成長の為に必要な人材のリクルートを行う。 </li><li>ワーキングシフトの作成をサポートし、ブティックでの役割を割り当てます。 </li><li>職場の安全衛生を確保し、また職場環境や業務の改善を図る。長時間労働の是正やハラスメントの防止、ダイバーシティ&#xff06;インクルージョンの促進を図る。</li></ul>2. ブティックパフォーマンス と 売上 実績<ul><li>ブティックパフォーマンスやスタッフのコンピテンシー、市場の状況等の確かな分析に基づき、動的な年次/月次アクションプランを定義/レビューし、メゾンとブティックのKPIを達成するための日常業務と活動を支援および管理することにより、従業員の作業要件をマネジメントします。 </li><li>ブティックのパフォーマンスと収益性を最適化する。</li><li>ブティックマネージャーと共に業務スケジュールを計画および準備し、スタッフにブティックにおける特定の役割を割り当てる。適切な指示とフィードバックを行い、スタッフがパフォーマンスを発揮できる様サポートする。 </li><li>ブシュロンのセリングセレモニーを通して、顧客満足度を高める。 </li></ul>3. ブティックオペレーション<ul><li> ブティックマネージャーの不在時は、百貨店/LLや会社の規制に基づいて、店長に代わって適切な判断を下す。 </li><li>オペレーションを改善し、よりよい成果を出すためにブティック内の課題を認識し、それらを解決するための適切な措置を講じる。</li><li>販売および記録保管管理のプロセスに責任を持つ。</li><li>会社の規則、ポリシーおよびガイドラインに責任を持つ。</li><li>ブティック内設備・備品等のメンテナンスについて管理する。</li></ul>4. クライアンテリングとCRMアクション<ul><li>CRM分析を行い、リテールマネージャー・CRM マネージャーと共に、需要に応じたタイムリーなアクションを実行する。</li><li>社内&#xff08;リテール、マーケティング、オペレーション&#xff09;やビジネスパートナーと積極的に協力して、新しいビジネスチャンスを生み出し、それに応じたイベントを企画&#xff0f;実行する。結果についてブティックマネージャーと共に考察を行い、将来のアクションプランに発展させる。</li><li>メゾンのアンバサダーとして、VIC をはじめ、お客様との関係構築に努める。</li></ul>求められるスキルと資質:• 自ら “One Team” カルチャーを体現しリードできること• &#xff13;年以上のラグジュアリー業界でのマネジメント経験があり、ラグジュアリーリテールについてよく理解をしていること• ロジカルで分析的な思考により、予測と戦略を立てることができる• コンプライアンスや就業規則を遵守し、プロフェッショナリズムと信頼性を体現できる。• ビジネスセンスを兼ね備え、リテールエクセレンスに対して高い感度を持っていること。• 柔軟性が高く、創造的なアイディアやアプローチを提案しながら自主独立して働くことができる。• 業務上使用するシステムやアプリケーションにおける基本的なIT リテラシー、または短期的習得能力• 卓越したカスタマーサービススキルがある• 宝石学に関する資格があれば尚良

1858年にフレデリック・ブシュロンが創業したブシュロンは、ジュエリーの聖地として知られるパリ・ヴァンドーム広場にブティックを開いた最初のハイジュエラーです。フレンチエレガンスとクリエイティビティの最高峰であるハイジュエリーを160年以上の長きにわたり創り続けてきました。自由で大胆な精神によって創り出される革新的な作品は、世代を超えて受け継がれ、世界中の名だたる顧客たちに愛されています。
 
ブシュロンは、規範や慣習にとらわれず、身に着けるジュエリーを選ぶ自由を提案し、ジュエリークリエイションにおいて、その「自由な精神」を表現してきました。いつの時代も、美しいジュエリーによって女性の独自性を明らかにし、自分のスタイルと個性を表現する女性の自己実現を応援し続けてきたのです。
 
ブシュロンを象徴する4つのモチーフをグラフィカルかつモダンに解釈した「キャトル」や神秘的かつフェミニンな「セルパンボエム」は、メゾンを代表するアイコニックなコレクションです。自由にミックス＆マッチを楽しみながら、様々なオケージョンやファッションで、自分らしいスタイルを叶えてくれるタイムレスなデザインが魅力のジュエリーが揃います。

Your OpportunityWe are currently seeking a Junior Key Account Manager to join our dynamic sales team at our subsidiary in Dubai. The incumbent will be responsible for consistently delivering exceptional results, providing the highest standard of customer service, and always striving for excellence.How you will contribute<ul><li>Assist in shaping and advancing company and brand strategies within your respective markets, with a special focus on Saudi Arabia and flagship stores across the region.</li><li>Collaborate with our Saudi-based distributor, ensuring complete alignment on overall objectives and brand guidelines.</li><li>Guarantee effective store visit planning in line with the targets defined by the organization and line-manager.</li><li>Cultivate authentic relationships and collaborations with our customers and their teams, serving as the primary point of contact and ambassador for your organization.</li><li>Continuously conduct training sessions and in-store coaching to provide guidance on product features, and communication strategies for collection launches and exclusive projects.</li><li>Provide prompt, effective communication from accounts/stores to management team on store needs (e.g. market feedback, assortment, customer feedback, stock levels etc.)</li><li>Build and maintain partnership with key account associates and management leaders to maximize business potential through in-store team efforts.</li><li>Ensure merchandising standards are met, maintained and in accordance with Company guidelines.</li><li>Research and target new customers, new doors, and in-store positioning aligned with our brand guidelines.Assist the Trade Marketing team in, determining POS material requirements, ensuring proper usage of trade tools, and executing marketing initiatives.</li></ul>Who you are:<ul><li>University Degree or equivalent experience.</li><li>Experience level 2-4 years in Sales/B2B/Retail/Travel Retail.</li><li>Available to travel up to 80% to 90% of time (with a focus on Saudi Arabia).</li><li>Experience within fashion, luxury, cosmetics, consumer goods environments, or optical industry is preferred.</li><li>Proven track record of growing sales and building door distribution.</li><li>Strong business acumen and analytical skills</li><li>Outstanding interpersonal, communication and presentation skills</li><li>Flexible, adaptable, reliable and able to work well under pressure</li><li>Perfect level of English and Arabic. Another language will be considered a plus</li><li>Valid driver license</li></ul>​ Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

About us
Kering Eyewear is the world leader in Luxury and High-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.
We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.
Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

About Us:Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.Your Opportunity: We are seeking a motivated and detail-oriented Logistics Intern to join our team. This role offers a unique opportunity to gain hands-on experience in managing the end-to-end logistics processes for marketing materials, BTL items, and fixtures.How you will contribute: <ul><li>Support the Logistics Coordinator in overseeing the entire supply chain, from receiving goods at the warehouse to global distribution across our stores;</li><li>Focus on transportation and customs to ensure seamless international shipments;</li><li>Collaborate with various internal departments to align on processes and timelines;</li><li>Assist external logistics providers to guarantee smooth and accurate operations.</li></ul>Who you are:<ul><li>A background in engineering or economics, particularly in transportation or logistics (experience not required);</li><li>Proficiency in computer tools and software to handle logistics and data management;</li><li>English communication skills (recommended);</li><li>A proactive and team-oriented mindset, with a positive attitude.</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

<div>La tua opportunità<div><div><div><div>All’interno del Team Knitwear &amp; Leatherwear, la risorsa sarà inserita in stage per supportare le attività di codifica ed industrializzazione dei capi.Come contribuirai<ul><li>Creerai la codifica di Materiali e Accessori nel gestionale di Collezione</li><li>Supporterai le attività di creazione, gestione e manutenzione delle Distinte Base</li><li>Supporterai le attività di industrializzazione del prodotto contribuendo alla organizzazione dei fitting, alla redazione di note di produzione e schede tecniche ed al loro inserimento nel gestionale</li><li>Svolgerai attività di archiviazione e redazione di reportistica periodica</li></ul>Competenze richieste<ul><li>Sarai in grado di dimostrare i Key Behaviours richiesti da Alexander McQueen</li><li>Hai una laurea triennale o titolo di studio equipollente (preferibilmente in ambito moda)</li><li>Possiedi una conoscenza fluente della lingua inglese</li><li>Hai un&#39;ottima padronanza del pacchetto Office, in particolare di Excel</li><li>Possiedi spiccate capacità organizzative, competenze relazionali nonché un approccio analitico.</li></ul>Kering si impegna a costruire un ambiente lavorativo eterogeneo. Noi crediamo che la diversità in tutte le sue forme – genere, età, nazionalità, cultura, religione e orientamento sessuale – arricchisca il luogo di lavoro offrendo alle persone l’opportunità di esprimere il proprio talento, sia individualmente che collettivamente, e promuovendo la nostra capacità di adattarci a un mondo in continuo cambiamento. Come datore di lavoro che rispetta le Pari Opportunità, accogliamo e prendiamo in considerazione le domande di tutti i candidati qualificati, indipendentemente dalla loro provenienza.</div></div></div></div></div>

Alexander McQueen è una casa di moda di lusso fondata da Lee Alexander McQueen nel 1992. 
A partire dal 2001 Alexander McQueen fa parte del Gruppo Kering e, da Dicembre 2023, è sotto la guida creativa di Seán McGirr.

Alexander McQueen è sinonimo di espressione dell’individuo, forza sovversiva e potere. Con un team di designer ed un atelier basati a Londra, il brand è noto per la sua qualità senza compromessi e la sua visione creativa. 

In Alexander McQueen, viviamo e respiriamo quotidianamente una cultura guidata dai nostri Key Behaviours: 

Empowerment – Generiamo valore sia all’interno del nostro team che nel rapporto con i colleghi, fornendo un supporto costante per garantire il raggiungimento degli obiettivi di ciascuno.

Teamwork – Il lavoro di squadra è fondamentale, lavoriamo insieme con un team per raggiungere obiettivi condivisi. 

Respect – Rispetto, dignità e apprezzamento per il lavoro di tutti sono alla base della cultura di Alexander McQueen.

Kindness – La gentilezza è parte integrante di tutto ciò che facciamo, ci relazioniamo con empatia e con un approccio orientato al dialogo.

About usSince 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House.We are currently seeking a Sales Advisor who will report to the Assistant Store Manager as part of our dynamic team in Milan.Your opportunityYou will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs.How you will contribute<ul><li>Create and develop a positive relationship with the customers, from the first contact to the farewell</li><li>Meet and exceed CRM and retention goals</li><li>Accomplish the goals set by the Store Management contributing to the teamwork</li><li>Effectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customers</li><li>Create and cultivate a network of contacts to expand potential customer base</li><li>Gather information about the market: new trends, events, competitors’ activities and products</li><li>Effectively interact and collaborate with colleagues in the store and in the company at large</li><li>Implement stock procedures according to company standards and guidelines</li><li>Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks</li></ul>Who you are<ul><li>At least 3 years of experience in a sales position in a luxury brand</li><li>Fluent in English, another language is a plus</li><li>Good knowledge of men&#39;s formalwear</li><li>Good knowledge of high-end fashion field</li><li>MTM specialization is a plus</li><li>Listening and communication skills</li><li>Flexible to work in a multicultural context</li><li>A proactive individual</li><li>Self-development attitude</li><li>Sense of ownership</li><li>Able to be mobile on the sales floor for extended periods</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving House in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

<h2>Beauty Advisor</h2><h2></h2><h2>Rejoignez la maison Creed en tant Beauty Advisor. Vous serez l’ambassadeur(trice) de la marque et contribuerez à offrir une expérience cliente exceptionnelle.</h2><h2></h2><h2>Votre contribution</h2><h2>Ses missions principales seront les suivantes :</h2><ul><li><h2>Excellence relation client : Accueillez, conseillez et fidélisez une clientèle exigeante en proposant des expériences personnalisées et mémorables.</h2></li><li><h2>Développement commercial : Atteignez les objectifs de vente en mettant en œuvre des actions commerciales ciblées (ventes additionnelles, upselling, cross-selling).</h2></li><li><h2>Expertise produit : Maîtrisez parfaitement l&#39;univers olfactif de Creed et transmettez votre passion aux clients.</h2></li><li><h2>Merchandising : Assurez la mise en valeur des produits en respectant les standards de la marque et en créant un univers olfactif unique en boutique.</h2></li><li><h2>Animation de l&#39;espace de vente : Organisez des événements et des ateliers pour renforcer l&#39;image de marque et créer du trafic en boutique.</h2></li><li><h2>Suivi commercial : Analysez les résultats de vente, identifiez les opportunités et proposez des actions d&#39;amélioration.</h2></li><li><h2>Gestion des stocks : Assurez la gestion des stocks et participez aux inventaires</h2></li></ul><h2></h2><h2>Vous êtes</h2><ul><li><h2>Passionnée par l’univers du parfum et avez une expérience significative en tant que conseiller de vente</h2></li><li><h2>orienté résultat et avez l’habitude de travailler avec les KPI de vente</h2></li><li><h2>passionné par la satisfaction client et vous avez à cœur de créer une relation de confiance</h2></li><li><h2>Dynamique, proactif(ve), Rigoureux(se) et capable de gérer plusieurs tâches simultanément </h2></li><li><h2>Bilingue anglais et français, la connaissance d’une troisième langue est un plus</h2></li></ul><h2></h2><h2>Pourquoi nous rejoindre ?</h2><h2>A travers ses collaborateurs, Kering Beauté s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.  </h2>

Kering regroupe et fait grandir un ensemble de Maisons emblématiques dans la Mode, la Maroquinerie et la Joaillerie : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. En plaçant la création au cœur de sa stratégie, Kering permet à ses Maisons de repousser leurs limites en termes d’expression créative, tout en façonnant un Luxe durable et responsable. C’est le sens de notre signature : Empowering Imagination. En 2023, Kering comptait 49 000 collaborateurs et a réalisé un chiffre d’affaires de 19,6 milliards d’euros.

Rejoignez-nous pour façonner à nos côtés le Luxe de demain.

Maisons

Couture et Maroquinerie

Joaillerie

Ginori 1735

Kering Eyewear

Kering Beauté

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