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 | Kering

Éclectiques et contemporaines, les créations de la Maison fondée en 1921 incarnent la quintessence de l’artisanat italien et restent inégalées par leur qualité, leur design inventif et l’attention portée aux détails.

Histoire

Le 28 janvier 2023, Sabato de Sarno est nommé Directeur de la création de Gucci.

Sabato de Sarno

Découvrez les offres d’emploi Gucci

Passionn&eacute; par l&rsquo;univers du Luxe, rejoignez-nous !&nbsp; 
Cliquez ci-dessous pour d&eacute;couvrir toutes les opportunit&eacute;s de carri&egrave;re au sein de la Maison Gucci.&nbsp;

Role MissionAs a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. You will perform with high integrity in operations and loss prevention compliance, as well as in visual merchandising presentation. You are a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Associate Store Director, you are expected to represent the brand as the Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.Key AccountabilitiesBusiness Leader<ul><li>Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability;</li><li>Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided;</li><li>Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches;</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support;</li><li>Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met;</li><li>Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards.</li></ul>Client Development<ul><li>Lead the team to consistently establish client relationships and propose local events through continuous networking;</li><li>Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty;</li><li>Support the development, implementation, and execution of company CRM initiatives by providing action plans to the team;</li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities;</li><li>Monitor monthly CRM database reporting.</li></ul>Operations<ul><li>Partner with the Store Director to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance;</li><li>Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards;</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;</li><li>Process incoming and outbound merchandise requests and shipment daily;</li><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;</li><li>Support and maintain visual merchandising standards set by world-wide headquarters;</li><li>Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters.</li></ul>Talent Management<ul><li>Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback;</li><li>Assist with the performance check-in process for all store employees and set annual employee goals;</li><li>Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent;</li><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;</li><li>Support a consistent and branded onboarding experience for all new hires;</li><li>Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service.</li></ul>Key Requirements<ul><li>Minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>Bachelor’s Degree is preferred;</li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Must possess an entrepreneurial vision;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage multiple tasks in a fast-paced environment;</li><li>Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook;</li><li>Commercial awareness and strong business acumen;</li><li>Strong verbal and written communication skills;</li><li>Excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which includes evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – CaliforniaFor individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current base salary range is $94,500 USD to $105,000 USD.Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

KEY ACCOUNTABILITIESPROJECT MANAGEMENT<ul><li>Lead all the Supply Chain projects related to logistics and transportation by working closely with the internal departments, the MIS and Finance and the external stakeholders (Suppliers/Branches/HQ, etc…). Current on-going projects for which he/she will immediately take the lead:- RFID Watches and RFID Jewellery- Definition and implementation of new routes (including definition of the related management flows and system settings) for importation of jewellery and shipment of watches to the retail channel.</li></ul>SHIPPING AND EXPORT<ul><li>Plan and coordinate the daily tasks of the functions (4 employees) within the department and coordinate the workload between warehouse and export activities.</li><li>Give support to all the subsidiaries and distributors for problems related to Import-export.</li><li>Make sure that our paper works are in line with international regulations and with the client’s needs.</li><li>Participate to the different seminars organized by the Swiss chamber of commerce and others to follow eventual new rules on export.</li><li>Follow up with our subsidiaries/clients of all returns of goods in terms of shipment finding the cheapest solution.</li><li>Ensure with IT department that our ERP and any others external platforms are in line with our business needs reducing as much as possible manual activities.</li><li>Supervise ATA carnets shipments and ensure the follow-up and the respect of relative rules.</li><li>Establish the annual shipping calendar for all subsidiaries</li><li>Daily communication with our worldwide subsidiaries, distributors, and customers for specific requests on shipments.</li><li>Daily contact with forwarders to ensure the just in time delivery to our customers.</li><li>Collaborate with the Marketing department to ensure the arrival &amp; distribution of all sales support materials.</li><li>Work in close collaboration with the Finance department for all the aspects related to the credit control, payments, review of all the client’s incoterm.</li><li>Manage with Finance all the matters related to Customs and Duties related to import and export activities.</li><li>Work closely with the Customer Service to receive the appropriate information on shipments to be done.</li><li>Plan and purchase all the watch boxes and distribute them to our subsidiaries and distributors.</li><li>Optimize the external storage (watch boxes and marketing material). To negotiate the transport rates with the various forwarders.</li><li>Work closely with Merchandising Team to check the feasibility of roadmaps events and availability of products.</li></ul>BUDGET<ul><li>Manage the transportation budget; manage tenders and negotiate rates with the different forwarders</li><li>Review and approve all invoices related to the Transport by insuring the split by cost center and by country.</li></ul>SECURITY<ul><li>Responsible of the OFAC Known Consignor program. Insure the training and the presentation of the security program in collaboration with the Facilities Manager and in accordance with the policy. Update all the modifications in the Known Consignor security program and forward the modifications to the Swiss federal office - OFAC</li></ul>END OF LIFE PRODUCT MANAGEMENT<ul><li>Support Supply Chain Director in all the liquidation activities of OUT of collection products</li></ul>PEOPLE MANAGEMENT<ul><li>Manage and evaluate a team of 4 employees.</li><li>Closely work with the Supply Chain Director &amp; HR Department on the hiring, evaluation, and development of subordinates.</li><li>Lead and motivate team, allocate workload of department, and manage working sessions.</li></ul>REQUIREMENTS<ul><li>Master&#39;s degree in supply chain management, business administration, or a related field.</li><li>Relevant work experience in export and shipping activities and supply chain management.</li><li>Strong analytical skills with the ability to analyze complex data and make informed decisions.</li><li>Excellent communication and interpersonal skills to work effectively with cross-functional teams.</li><li>Strong problem-solving skills with the ability to identify and mitigate potential risks.</li><li>Familiarity with ERP systems and supply chain management best practices.</li><li>Ability to adapt to changes in business environments.</li><li>Continuous improvement mindset and ability to optimize processes to increase accuracy and efficiency</li></ul>KEY CHALLENGESGucci is made of people who are diverse, talented, and unique. You are invited to come and show us the Dream-maker that you are. Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

MISSION

If you are a Dream-maker, this is the place for you! Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

The role is designed for those who feel inspired by our company philosophy and aim to embody its essence. A great opportunity to contribute to the brand growth in a challenging yet joyful environment.


The Shipping & Export Manager organizes and implements an export & shipping strategy in adequacy with Gucci Swiss Timepieces SA needs. He leads the strategical projects of the Supply Chain.

Key Accountabilities<ul><li>Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication</li><li>Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty</li><li>Proactive achievement of monthly sales objectives</li><li>Follow-up on client enquiries and requests, including after sales services, proactively and independently</li><li>Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs</li><li>Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information</li><li>Exercise team work and collaboration to ensure that client needs are placed at top priority</li><li>Adhere to all in-store SOPs</li><li>Assist with cashiering and daily closing settlement</li><li>Stocks receiving and packing in the respective categories assigned</li><li>All other related duties as assigned by the Store Manager</li><li>Conduct category scans for inventory purposes</li><li>Assist with stock maintenance and cycle counts</li><li>Replenishment of display merchandise as required  </li></ul>Job Requirements<ul><li>Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion</li><li>Customer service oriented and driven in sales</li><li>Independent individual with strong decision making skills</li><li>Inquisitive mindset with the ability to engage</li><li>Passionate in growing a career within the luxury fashion industry</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

KEY ACCOUNTABILTIES:<ul><li>Support in finding and scouting the right Talent for each print or digital concept and managing the process of producing images and contents.</li><li>He/She/ Them will support the Art Buyer and Production Manager for managing projects regarding the organization of photo and video shoots, including research, analysis of resources and needs, negotiation, discussion of contracts, management of all the activities and working groups (such as video studio) in compliance with the Creativity, budget and time frame of the project.</li><li>Support in maintaining a good relationship with our Partner.</li><li>Contracts finalization, ensuring the budget is adhered to throughout the process, establishing a work-back, trafficking approvals of all production elements.</li></ul>KEY REQUIREMENTS:<ul><li>Previous experience in a similar role in a structured Company, advertising agency or photo studio with proven experience of at least 2 years on fashion and beauty projects.</li><li>Humanities, communication or economics background.</li><li>Fluent in English and Italian; a third language will be nice to have.</li><li>High capacity of relationship and negotiation, project management and analysis, organization and formulation of project estimates.</li><li>Knowledge of talents working in photography, video, fashion and art (photographers, directors, models, styling, hairstylists, make up artists, set designers, studios and figures operating in digital and virtual realities).</li></ul>We are passionate makers, thought leaders, dreamers. If you feel like us, grab this chance and be part of our community!Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

If you are a Dream-maker, this is the place for you. 
Together, we’ll create the real fabric of Gucci. 
A community of people united by the same passion: breaking new ground in the fashion world and beyond.  

The role is designed for those who feel inspired by our company philosophy and aim to embody its essence. 
A great opportunity to contribute to the brand growth in a challenging yet joyful environment.

Gucci

Gucci

Histoire

Sabato de Sarno

Découvrez les offres d’emploi Gucci

GUCCI Associate Store Director – San Diego

GUCCI Shipping & Export Manager

GUCCI Client Advisor

GUCCI Art Buyer - Maternity Cover